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We currently have an exciting opportunity for an Administrative Aide supporting the Annual Giving Team and its fundraising efforts in the Development and Alumni Relations Office. The selected candidate will interact regularly with donors, answering alumni giving related email and phone inquiries, coordinate department programs and logistics and provide customer service and support to students, administrators, and faculty. The incumbent will be responsible for calendar management; scheduling, travel and event coordination; drafting correspondence; tracking budgets; updating web pages; processing reimbursements and special projects as needed.
The Degree Audit Specialist/Analyst is expected to have thorough understanding of the student life cycle and specialized understanding of degree requirements, program/ curriculum governance, and the system maintenance associated with these academic functions for all schools of NYU. Specialists serve as an information resource to the larger University for Office of the Registrar policy and procedure for student academic records, graduation processing, degree requirements (and related governance). With supervision from Assistant Registrar and Senior Specialists, this position is responsible for the maintenance of student records in University systems, including: academic standing and progress, transfer/test credit, graduation checkout, and building and maintaining degree programs and requirements (general education, majors, minors, concentrations, etc.). This position serves as an information resource specialist for graduation processing, degree requirements (and related governance), Academic Advising, and Academic Planner to the entire University. This position will train other staff and school users in University policy and procedure, as well as utilization of Academic Advisement, Academic Planner, and degree checkout functionality in PeopleSoft.
The Student Life Assistant (SLA) is a part-time (approx. 25 hours per week), one-year position based in Los Angeles, CA, during the academic year and summer sessions. The SLA directly assists the Program Manager in maintaining the successful operation of the housing and academic facilities at the NYU Los Angeles campus and provides administrative assistance and budgetary guidance for students on the Discover LA Programming Council. The individual in this position also serves as a role model, resource, policy enforcer, and leader to the diverse group of advanced-level students studying away at the NYU Los Angeles site.
Perform a wide range of clerical, secretarial and general office duties including those of a confidential nature for the Office of the President. Prioritize office activities and delegate work to student and/or casual employees. May act as work leader to junior clerical support staff. Respond to inquiries displaying a comprehensive knowledge of the department's activities, policies and programs. Interact with the general public as NYU liaison (including high profile academics and dignitaries from around the world) and with University personnel (including those at the senior level) to resolve issues and problems. Customize and/or compose letters on own initiative or in response to requests for information. Perform general word processing duties utilizing intermediate to advanced-level functions. Modify and/or create databases and complex spreadsheets. Monitor complex department budgets and/or grants.
NYU’s Stern School of Business has an exciting opportunity for an Administrative Aide supporting the Dean's Office. The selected candidate will coordinate department programs and logistics and provide customer service and support to students, administrators, and faculty. The incumbent will be responsible for calendar management; scheduling, travel and event coordination; drafting correspondence; tracking budgets; updating web pages; processing reimbursements and special projects as needed.
The Manager, Department Operations will provide operational support to the Director of Academic Operations and Administration, TMI Department Chair, and Academic Program Directors for all of the department’s B.S., M.S., and Ph.D. programs. Oversee the planning and execution of TMI academic operations including: internal/external communications, social media/web strategy, implementation and delivery of all department M.S. and B.S programs including MOT Global - Shanghai Program and dual degree initiatives. Manage department faculty and adjunct recruitment, contracting process, grants administration, supervise staff and manage program budget. Advise and make recommendations to the Director and the Chair on improvements to and possible courses of action within existing departmental policies and procedures. Responsible for implementation of department initiatives, activities, special projects and ad hoc reporting.
The Associate Director, Financial Applications partners with the Finance units to ensure the successful rollout of all Finance projects and initiatives, business process redesign, and business change management needs and priorities are appropriately addressed. This role leads the NYU IT Financial application development and technical support teams. The Associate Director develops status reports, identifies and tracks issues, and keeps Finance and NYU IT management abreast of all Finance projects. This position is responsible for developing and implementing short and long-term strategic plans to meet the University's objectives in information technology and administrative services. The individual in this role keeps informed of the latest technology trends and leverage new technology where beneficial and appropriate. The Associate Director optimizes Financial applications and support processes to meet the business needs of the NYU community. This position supervises two employees.
The Assistant Director, Continuous Improvement plays a key role in driving process improvement throughout the organization. This position is integral to assist the drive towards a Continuous Improvement culture. This position supports Finance, ISG and other IT portfolios as needed, applying a structured methodology, leading process improvement activities for Process project, and serving as the Process Lead in Business and Application Transformational Projects. The Assistant Director determines the best process and tools to determine root-cause problems, the collection of pain points, facilitates the process improvement and leads business/application opportunities. This role identifies, plans and implements key projects to improve the quality, reduce costs, increases productivity and improves cycle time by reducing wasted time, rework, etc. resulting in significant business improvement and customer satisfaction. The Assistant Director completes process improvement projects within a specified time frame while achieving a cost reduction goal, and achieves buy-in from all decision makers for the successful application of performance excellence/performance improvement. This position liaises with key stakeholders to ensure buy-in for initiatives, with Technology Solution Leads and serves as a liaison with finance and other members of the organization in assessing, tracking and reporting the financial benefit of a Performance Excellence project. The incumbent is responsible for providing management with project status updates, feedback, and appropriate reporting on key responsibilities and objectives.
Provide audio/visual and multimedia support services to the David B. Kriser Dental Center community including minor equipment repair, troubleshooting, installation, event supports, and equipment delivery and retrieval. Operate a wide variety of audio/visual equipment including specialized equipment requiring significant training. Operate equipment during special events. Assist with pre-installation or pre-event surveys and consultation, discussing with customers their audio/visual needs and capabilities and advising them on the equipment that would best meet those needs. Perform routine maintenance and basic repair or equipment.
Provide excellent customer service and serve as primary source of information to general public and patients on clinic hours, clinic policies and procedures, fees and payment schedules, insurance and provide general and more specialized information. Promote customer service efforts and assist with efforts to measure and improve patient satisfaction for the College of Dentistry; recommend improvements to telephone communication standards/protocols. Utilize answering service software and NYU telecommunications options to monitor call volume and distribution, abandonment rates, recall program and messages left; prepare and review call volume reports. Utilize the Patient Assignment system to schedule and confirm appointments and assign patients to students. Prescreen patients for appointments. Maintain and update various databases.
NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. Women, racial and ethnic minorities, persons of minority sexual orientation or gender identity, individuals with disabilities, and veterans are encouraged to apply for vacant positions at all levels.