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NYU’s Stern School of Business has an exciting opportunity for an Administrative Aide supporting the Management and Organizations department. The selected candidate will coordinate department programs and logistics and provide customer service and support to students, administrators, and faculty. The incumbent will be responsible for calendar management; scheduling, travel and event coordination; drafting correspondence; tracking budgets; updating web pages; processing reimbursements and special projects as needed.
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The Technical Training Manager designs, develops, and delivers specialized training programs to improve employee technical skills, proficiency, and operational performance. This position works with IT professionals to design and develop content to bridge specific knowledge gaps and keep NYU IT in line with industry standards. This position will design and deliver structured, high-quality training, best practices, and resources that enable IT professionals to be successful in their roles. This is accomplished through the knowledge of educational technology tools and systems, effective implementation of project management practices.
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Provide the first level of customer service to patients of the Apa Suite, from greeting and routing patients to answering phones, billing and cashier duties, managing appointment books, and ensuring patient records are complete. Monitor daily clinic operations, within guidelines. Assign and review work of and train a number of student employees engaged in routine tasks. Assign patients to dental students. Maintain student and patient appointment books. Triage emergencies, schedule follow-up exams, ensure proper processing of health-related transactions and addressing missing treatments in Axium. Arrange for substitute patients as cancellations occur. Schedule follow-up examinations. Ensure proper processing of health-related transactions; calculate payments. Update and maintain files and...
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The Associate Director of Information Technology for NYU’s Silver School of Social Work serves as the senior technology leader responsible for aligning the school's IT strategy and operations with the university's mission and central IT policies. Act as a primary strategic liaison between the school's unique needs and NYU Central IT, ensuring seamless partnership, security, and modernization initiatives. The Associate Director is a hands-on leader who directs all aspects of the school's technology environment, including IT security governance, application lifecycle management, and delivering exceptional user support for faculty, staff, and students. Manage the School’s Desktop Support Services and ticketing system ensuring consistent service delivery. Provide strategic oversight of the IT...
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Manage the administrative operations and activities of the NYU Pain Research Center. Serve as project manager to ensure projects are effectively moving according to plan objectives, establish milestones, and create measurement criteria. Analyze a variety of Center and Departmental data and prepare summaries and recommendations for the Director. Independently conduct research on questions presented, synthesize and summarize with recommendations for the Director. Manage access to the Pain Research Center Director by identifying the Director’s objectives and priorities. Lead the planning and execution of Pain Center meetings and events to ensure attendees have the resources needed to accomplish meeting goals and objectives. Interpret University, College of Dentistry, Departmental and Pain...
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Manage sponsored research funds for the department of Translational Research Center. Develop and prepare grant budget projections and recommendations; monitor and approve expenditures and subcontracts. Assist the Assistant Director and faculty principal investigators in making financial decisions related to grants to ensure grant stipulations and agreements are met. Develop various financial reports to track expenses on grants. Develop and implement grant-related policies and procedures.
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The Global Service Management and User Success (GSM-US) organization reflects NYU IT’s deep commitment to users and their success. It focuses on delivering excellent, consistent, and cost-effective services to NYU’s global community. The IT Service Management (ITSM) Manager establishes, promotes, maintains, and optimizes IT service management processes/controls (i.e. Incident/Request, Problem, Change, Knowledge, configuration management, continuous service improvement, etc.) to deliver NYU IT’s services to meet business objectives efficiently, effectively, and reliably. Serve as a subject matter expert on service matters for internal project teams. Participate in the design and implementation of IT services. Manage and optimize existing ITSM processes such as service catalog management,...
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Serve as a key strategic partner to the Director, GSMUS leads, and business leadership to help guide the Enterprise Architecture team’s operating model, ensuring all efforts deliver on the team’s core purpose, using a unified view of systems and data to translate business needs into strategic, scalable architectural and product roadmaps. Champion a scalable, integrated, and transparent technology foundation for the University by connecting stakeholders, systems, data, and decisions to deliver clarity, accountability, and alignment with institutional priorities. Develop annual and quarterly EA Roadmaps that align technology capabilities with institutional priorities. Establish KPIs and performance dashboards to measure architecture adoption and time-to-delivery improvements, Create...
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The Director, Global Technology & Service Management (GTSM) will lead the University’s architecture, service management, and technology strategy functions. This strategic leader acts as the primary 'standard-bearer' for NYU, ensuring that all IT Service Providers (ITSPs) and System Owners align their operations with a unified global technology and service blueprint. Reports to the Associate Vice President for Global Service Management and User Success, the Director will lead a team dedicated to bringing clarity to NYU’s technical landscape and strategic maturity to all services. Responsible for identifying and eliminating technical debt, waste, and overinvestment by driving service strategy practices and technical standardization. Bridge the gap between high-level strategy and operational...
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Bridges the gap between business needs and technical execution, ensuring solutions are both effective and sustainable. Partner with various University departments to capture and translate requirements into solutions that align with enterprise architectural standards, scale to meet future needs, and deliver measurable value. Develop and steward business and technical documentation that captures enterprise-aligned requirements, user journeys, and expected outcomes. Ensure alignment with enterprise architecture standards and roadmaps by facilitating early engagement with the Architecture Review Board (ARB), technical SMEs, and governance groups.
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