Job Openings

Reporting to the Assistant Vice President, Employee Relations, and in close partnership with the (Senior) Directors of Employee and Labor Relations (“Directors”), manage strategic projects on behalf of the AVP and/or the Directors that include the effective alignment of data and workflow integration of the University's business systems (e.g., Workday, JDX, etc.) with the implementation of University policies, collective bargaining agreements, employee and labor matters, and other personnel matters as appropriate. Manage a variety of employee and labor relations activities and initiatives, including, but not limited to, contract administration; contract negotiations; grievance and arbitration issues; interpretative guidance and support on multiple collective bargaining agreements; policy and procedure compliance; reporting, information requests, and metrics; and adherence to local, state, and federal laws governing employment practices.

Supervise and manage graduate admissions on-line applications processing and CRM activities, (e.g. Peoplesoft/Slate), for the Office of Admissions & Enrollment Services at Silver School of Social Work, including the data entry of graduate applicants' demographic and program information; ensure adherence to established deadlines, policies, procedures, and the integrity of the data for reporting purposes. Advise prospective students on graduate school and University admission policies and procedures, and resolve application problems. Develop and analyze reports on admissions, prospective and admitted students’ academic, career, and demographic data to support senior staff strategic planning. Supervise student work studies.

Supervise the day-to-day on-site operations, for school based PCORI research grant. Supervise on-site hygienist and dental assistant staff including hire, train and evaluate performance. Identify and prioritize assignments to ensure deadlines are met and review work for accuracy. Evaluate current and establish new guidelines and procedures to ensure compliance requirements are adhered to and met. Serve as primary point of contact for dental hygienists and dental assistants for schedule changes including sick/vacation time usage and other requests. Provide therapeutic dental services that support promotion of good oral health when necessary. This is a grant funded position that operates 10 months out of the year for the duration of the project.

The Senior Advisor to the Dean will design, direct, and implement strategies to advance NYU Silver’s initiatives and the overarching mission of the School. They will manage federal, state, and city government relations, coordinating interactions with elected officials and government agencies and working with NYU Silver senior leadership, NYU Public Affairs, the University’s Office of Government Affairs, and University Development and Alumni Relations to distill and disseminate the School’s positions and priorities, as well as effectively translate and broaden the impact of faculty research on policy and practice. The Senior Advisor will also manage engagement with outside consultants, to include lobbying firms contracted to assist with the identification and qualification of regional, national and international funding prospects and other strategic opportunities.   The Senior Advisor will also play a lead role in establishing and facilitating government and community partnership initiatives in the greater New York City metropolitan area, and in the communities where the School’s branch campuses are located, establishing and maintaining NYU Silver involvement in city and state programs and infrastructure projects, as well as monitoring and marshalling economic and community impact data to communicate NYU Silver’s presence in our communities. They will also work within the social work profession, nationally and internationally, coordinating with other Schools of Social Work and their Deans, as well as stakeholders within the profession, including the leadership of the Council on Social Work Education, the National Association of Social Workers, the National Association of Deans and Directors of Schools of Social Work, the Society for Social Work and Research, and the International Federation of Social Workers. In this capacity, the Senior Advisor will contribute to thought leadership in the profession, presenting at national conferences, author and co-author written products, write policy briefs, and organize panels.   In parallel with policy-focused advocacy and community engagement, the Senior Advisor will work to support overarching NYU Silver initiatives, including strategic communications and fundraising efforts for priority programs. In collaboration with the Dean, the School’s Assistant Dean for Development, the Director of Strategic Communication, and (where appropriate) the NYU Silver Offices for Research and Admissions and Enrollment, they will provide counsel on and resources for the development of comprehensive solicitation and recruitment strategies, including the cultivation and management of major individual gift prospects and corporate and foundation donor portfolios. They will keep abreast of changing federal, state, and city guidelines, funding trends, and distinctive opportunities to maximize the School's eligibility for appropriate funding, as well as ensure that proper documentation and contracts are filed with appropriate agencies and government offices.

Serve as a ‘Tier 2’ resource for customers of the NYU StudentLink Service Center to diagnose and resolve in-person more complex client inquiries and issues related to student billing and payments, financial aid, housing and dining services, registrar services and other defined inquiry categories. Respond to inquiries and resolve issues professionally and courteously displaying a comprehensive knowledge of federal regulations, department and student-related administrative policies and procedures across Bursar, Financial Aid, Financial Education, Global and Registrar (“Home Office”). Partner with appropriate Home Office Specialist (co-located in the StudentLink Center), StudentLink Center Supervisors, Executive Director or other resource including those within other areas (Information Technology, University Human Resources, Student Health Center, Housing, etc.) to bring matters requiring their expertise to a close. Utilize ServiceLink technology to input, track and resolve student issues.

Serve as a ‘Tier 2’ resource for customers of the NYU StudentLink Service Center to diagnose and resolve in-person more complex client inquiries and issues related to student billing and payments, financial aid, housing and dining services, registrar services and other defined inquiry categories. Respond to inquiries and resolve issues professionally and courteously displaying a comprehensive knowledge of federal regulations, department and student-related administrative policies and procedures across Bursar, Financial Aid, Financial Education, Global and Registrar (“Home Office”). Partner with appropriate Home Office Specialist (co-located in the StudentLink Center), StudentLink Center Supervisors, Executive Director or other resource including those within other areas (Information Technology, University Human Resources, Student Health Center, etc.) to bring matters requiring their expertise to a close. Utilize ServiceLink technology to input, track and resolve student issues.

Perform a variety of technical installation for stage lighting and audio/video equipment and infrastructure resources for theatre productions, utilize portable entertainment lighting fixtures, control consoles, audio amplifiers, loudspeakers, video projectors, wood, steel, plastics and other materials. Perform on-deck/backstage crew and maintenance responsibilities for annual spring dance concert. Assist with the modification and implementation of construction for departmental facilities such as theaters, workshops, studios, and office support Ensure safety of facilities and and equipment and instruct students on safe use of equipment and tools. Perform skilled maintenance, maintain inventory. Run hand, focus and notes for individual productions as required.

As a member of the Technology Development Group, the Senior Technology Solutions Developer is responsible for designing, implementing, and testing a large variety of applications, supporting the School of Law's web presence, blogs, social media initiatives, academic and administrative functions. The responsibilities range from designing and developing end-to-end applications, planning and developing new site features, extending existing applications to keeping the web systems are up-to-date, integrating 3rd party applications to the school's application stack.The role requires excellent technical skills, analytical and creative problem solving skills, an ability to work independently or with a group, initiative, and high personal standards for quality work.

The Senior Information Security Engineer is immersed in the day-to-day operations of the Cyber Incident Response Team. In cooperation with the team, this role uses experiences and observations to initiate, develop, design, implement and test data-driven security solutions including analysis of threat intelligence information. This position is responsible for enhancing monitoring and incident response capabilities through the use of various tools, and contributes to operational excellence and guides efforts from the beginning to the end of processes to support the technical cybersecurity infrastructure, tool, and services This position reports to the Director, Global Cybersecurity Detect, Response & Forensics. The Senior Information Security Engineer participates in training student workers and vendor contractors when they participate in work efforts related to the Global Office of Information Security

NYU's Global Programs & University Life organization is committed to being a welcoming campus community that reflects and enacts the values of inclusion, diversity, belonging, equity and accessibility that inform academic excellence. Employees in this organization are expected to contribute to diverse, equitable, inclusive and accessible learning and working environments for our students, staff, and faculty.   Coordinate, monitor and administer accommodations processes, with particular emphasis on accommodated testing and note-taking accommodations, to ensure compliance with federal, state, and University requirements. Compile, track, and interpret data. Prepare data reports and make recommendations to Director on changes to policies and procedures.