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The Global Service Management and User Success (GSM-US) organization reflects NYU IT’s deep commitment to users and their success. It focuses on delivering excellent, consistent, and cost-effective services to NYU’s global community. The IT Service Management (ITSM) Manager establishes, promotes, maintains, and optimizes IT service management processes/controls (i.e. Incident/Request, Problem, Change, Knowledge, configuration management, continuous service improvement, etc.) to deliver NYU IT’s services to meet business objectives efficiently, effectively, and reliably. Serve as a subject matter expert on service matters for internal project teams. Participate in the design and implementation of IT services. Manage and optimize existing ITSM processes such as service catalog management,...
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Bridges the gap between business needs and technical execution, ensuring solutions are both effective and sustainable. Partner with various University departments to capture and translate requirements into solutions that align with enterprise architectural standards, scale to meet future needs, and deliver measurable value. Develop and steward business and technical documentation that captures enterprise-aligned requirements, user journeys, and expected outcomes. Ensure alignment with enterprise architecture standards and roadmaps by facilitating early engagement with the Architecture Review Board (ARB), technical SMEs, and governance groups.
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The Director, IT Partnerships will enhance the alignment of IT delivery to the strategic goals of NYU leadership. This role will direct the work to create, enhance, and sustain value-driven relationships between NYU IT and the academic and business units it serves in a model that supports individual efforts embedded in other organizations and establishes the necessary components to scale this capability to all NYU schools and units. Reporting to the Associate Vice President for Global Service Management and User Success, this strategic leader will be responsible for building and nurturing strong, value-driven partnerships between NYU IT and the university's schools and administrative units. The Director will manage a small team and will transition NYU IT from a transactional service...
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University Development and Alumni Relations (UDAR) is dedicated to soliciting the private funding necessary to support the strategic goals of the University in teaching, learning, and research. The personnel of UDAR work university-wide as well as within individual schools and colleges of the University to discover, motivate, cultivate, solicit, and steward alumni, parents, faculty, and friends for immediate, long-range, and future financial support, through gifts and pledges to the University, for critical operations such as student aid, faculty support, academic and research program development, and facilities and infrastructure. UDAR's endeavors raise funds for immediate University use and also for the University's...
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*** Please do not apply via this portal*** This search is being managed externally by WittKieffer. Applications - including a current resume and cover letter explaining interest and relevant experience - should be submitted exclusively at the following link: HERE
The Vice President for Global Enrollment Marketing and Strategic Communications is a senior leader within Global Enrollment Management and Student Success (GEMSS), serving as a senior strategist for the University's enrollment marketing, institutional positioning, and lifecycle communications, leading strategy...
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*** Please do not apply via this portal*** This search is being managed externally by WittKieffer. Applications - including a current resume and cover letter explaining interest and relevant experience - should be submitted exclusively at the following link: HERE
As a senior leader within the Global Enrollment Management and Student Success (GEMSS) Division, the Vice President for Global Recruitment, Admissions, and Financial Aid reports to the Senior Vice President for Global Enrollment, Student Success, and Strategic Positioning. The Vice President is responsible for...
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The School of Professional Studies is seeking a Director, Administration who is responsible for ensuring operational excellence and implementing the strategic plan for the Schack Institute of Real Estate. The Director will oversee departmental operations, including: managing departmental budgets, department programs, policies, procedures, and financial controls and payments. This professional will resolve complex issues requiring coordination across multiple Schack and SPS teams and will manage the industry relations team, student workers, and strategic initiatives. They will analyze and interpret statistics, accounts and balance sheets and work on forecasting resource needs and developing...
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Conduct clinical assessments with students to evaluate seriousness of presenting problems and develop appropriate treatment plans. Provide students with short-term psychotherapy, conduct group therapy, provide referrals for long-term treatment. Conduct risk assessments, manage high risk situations, utilize crisis intervention skills, and provide referrals and concrete resources. Fully remote
Coordinate outreach activities for student population. Conduct workshops, consult with faculty and school administrators, and respond to special needs of student...
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The Director, Makerspace & Design Lab will be responsible for leading the MakerSpace’s advanced manufacturing program and supporting the daily operations for all spaces managed by MakerSpace. In partnership with the Executive Director, MakerSpace advisory committee, MakerSpace and Design Lab managers and student management teams, the director will support the overall mission and vision of the MakerSpace. The Director will develop and implement strategies to address the instructional fabrication and manufacturing needs of students and researchers as well as align with college and university goals for engineering and experiential learning education. Lead the development, implementation, and evaluation of best practices in training and mentoring for additive...
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Prepare financial aid reports and related analyses and summaries. Maintain complex financial and budgetary spreadsheets; track awards and/or stipends ensuring they are posted to proper accounts, apply calculations to data and tabulate. Establish student financial records and files and ensure that records and files are maintained and updated on an ongoing basis. Initiate and respond to various types of inquiries regarding financial aid policies, procedures, deadlines, etc., including those that may require additional research and investigation and requests for information. Coordinate all aspects of the named scholarship process.
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