Job Openings

The School of Professional Studies is seeking an Admissions Officer to, under very general supervision, represent and market NYU to potential students at on-campus and off-campus recruitment events; cultivate relationships with students to encourage a positive response and interest in attending NYU and promote NYU and its' schools and programs. Assist with the achievement of University, geographic, and department enrollment targets by encouraging qualified students to apply to NYU. Review and evaluate students' admission applications. Approve or deny applications and recommend borderline applicants to academic departments and Admission Committee for further consideration. Advise students on application process, University and School programs, academic requirements, financial aid options, housing, and other student services.

The School of Professional Studies' Admissions Office is seeking a part time administrative aide II to perform a wide range of clerical, secretarial and general admissions office duties including those of a confidential nature. Prioritize office activities and delegate work to student and/or casual employees. May act as work leader to junior clerical support staff. Respond to inquiries displaying a comprehensive knowledge of the department's activities, policies and programs. Interact with the general public as NYU liaison and with University personnel including those at the senior level to resolve issues and problems. Customize and/or compose letters on own initiative or in response to requests for information. Perform general word processing duties utilizing intermediate to advanced-level functions. Modify and/or create databases and complex spreadsheets. Monitor complex department budgets and/or grants.   Please note this position is 21 hours per week.

Serve as point person supporting the Undergraduate Drama department’s IT infrastructure, including Mac and Windows desktops, endpoints, learning spaces, and servers. Administer and support applications and databases. Provide tier-3 support for endpoints, servers, systems, and applications. Provide technical leadership for new systems, processes, and applications. Develop and support maintenance and security strategy to ensure smooth, uninterrupted operation and security of data; establish and implement backup, remote and cloud access procedures. Develop and provide technology training for staff and faculty. Research emerging technologies and make recommendations. Partner with University departments, schools to develop and implement university-wide technologies. Partner with consultants, vendors, and IT departments to resolve technical, operational and security needs.

The Campus Services Solutions team provides enterprise solutions for one of the largest, highly ranked, private universities in the U.S.   We are looking for an Application Support Analyst who reflects the innovative spirit, creative talent, production excellence, and collaborative mindset that has made our team successful and a trusted partner. In this role you will be given the ability to learn, experiment, and engage colleagues across organizations to deliver best in-class solutions. You will also work with a manager who promotes personal autonomy and a work-life balance mindset that enables every team member to be their best self.   The Application Support Analyst coordinates and implements the ongoing development, operation and maintenance of all components and aspects of the Campus Services, Campus Safety, and Room Reservation suite of applications. This role ensures the integrity of system data and security, equipment maintenance, organize related projects and work closely with technology staff to ensure collaboration and adherence to the University’s technology policies and procedures for the respective systems. The individual in this role ensures that client needs are met regarding transactions and setup. This position is responsible for collaborating with administrative groups, business and technical partners and vendors to ensure that new requirements and changes are managed for the system. This also includes liaison with Global NYU campuses and providing necessary support for database, interfaces, and integration components. The Application Support Analyst monitors the availability and performance of the system and recommend optimizations. This role is responsible for change management for migration of changes to production environments. Issues and concerns are escalated to the Senior Systems Analyst or Project Leader where capable.

The Business Analyst is the liaison between clients and system development teams to ensure that front end development meets user needs. Provide details about user functionality requirements and ensure that the system design meets those needs. Use design and analyst tools to develop user scope, write and implement user stories, and write, track, and test application bugs. Write, test, and manage test plans for both regression testing and new module testing. Provide all levels of user support for the growing IT Facilities Management Portfolio including in-house developed (capital project management system (CPACSweb), space management system (SMS), vendor management system (Midas), student safety information portal (S-SIP)) and vendor applications (Servicenow (CSM, FSM, Agent Now App), Jaeggar, UDW+, and others). Respond to all issues and inquiries. Train users as well as writing training materials. Review and ensure the accuracy of space data. Serve as a liaison to internal NYU clients regarding their space data. Participate in the review of vendor-produced architectural drawings, which requires collaboration with Capital Projects & Facilities to ensure compliance with NYU Standards.

The IT Project Manager leads and implements projects within the PMO that are focused on technology, applications, business process and business change management. The IT Project Manager helps the university meet business needs and objectives in support of SMART goals. This role works collaboratively with other areas of central IT, as well as other functional areas, such as HR, Finance, Provost Office etc. In addition, this role helps to develop business requirements, identify solutions, create and maintain project plans and schedules throughout project lifecycle. The IT Project Manager is responsible for managing 3-4 projects at a time, depending on size and complexity.

The Director, Cross-Functional Special Projects role is part of the IT PMO and is responsible for successfully executing/delivering key University programs and projects in support of multi-year roadmap and strategic goals. This senior role oversees a team of Program and Project Managers and lead cross-functional project teams, across various levels of university leadership, to consistently deliver quality results. The incumbent ensures adoption of established PMO practices, and instills a culture of execution, operational excellence, and accountability. Key responsibilities include supporting the IT and PMO leadership team with long-range planning and the development of multi-year roadmaps. This position develops and documents, in partnership with the PMO leadership roadmap goals, strategic objectives, portfolio/program structure, scope and KPI's. The Director monitors and drives portfolio performance, generating reports to highlight status, risks, issues and benefits. The individual in this role is responsible for tracking and monitoring financial forecasts, managing budget to actual expenses, and budget variances. In addition, the Director provides thought leadership in resolving issues and mitigating risks to ensure that programs and projects are completed on time, within budget and to specifications. The person in this role uses best practices and standard project delivery methodology. This position involves coordinating cross-functional delivery teams and effectively managing resource plans to balance the team's workloads. This role works closely with Senior Leaders in the President's Office, Office of General Council, Provost Office and the University Administrative Areas.

The Product Analyst supports the University’s enterprise academic applications, which support teaching and learning for NYU’s 60,000 students and 9,000 faculty members, across three campuses (New York City, Shanghai, and Abu Dhabi).  NYU's IT and Academic Applications Development group is seeking a Product Analyst to assist the Web Publishing service team on providing troubleshooting support for WordPress, its plugins and stylesheet issues. Candidate should be familiar with Wordpress and coding languages (PHP, HTML, Java).  Additional responsibilities may include client consultations, design recommendations, test existing plugins and themes, vet new requests for plugin and themes.   The incumbent advises and consults with NYU faculty, staff, and students to inform the design and development of enterprise applications, through requirements gathering, meetings with individuals and groups, structured usability testing sessions, and focus groups with faculty, students, and staff. The Product Analyst works closely with NYU IT developers and vendors in the design and development of new functionality and user experience (UX) enhancements.   

Shifts: 7:00 AM – 3:00 PM, 2:00 PM – 10 PM and 9:00 AM – 5:00 PM.    Provide technical media support services to the NYU community including equipment repair and installation, event support, and equipment delivery and retrieval. Operate a wide variety of media equipment including specialized equipment requiring significant training. Operate equipment during special events. Assist with pre-installation or pre-event surveys and consultations, discussing with customers their media needs and media capabilities and advising them on the equipment that would best meet those needs. Perform routine maintenance and basic repair of equipment.

The LaGuardia Studio (LGS) is a full-service Additive Manufacturing and 3D digitization facility that features a wide range of commercial 3D technologies and production materials with a dedicated full-time support staff. This position will be part of a talented team that facilitates professional service work in DMLS, FDM, SLA, PolyJet, and Multi-Fusion Jet printing, in addition to 3D scanning and immersive AR/VR production related to the LGS 3D services. The LaGuardia Studio provides an advanced 3D service portfolio with extensive 3D content and project design development support for New York University researchers, faculty, students and staff on projects that span a vast range of study including scientific research, biomedical, engineering, entrepreneurial, and arts and science scholarly work.