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The position provides systems administration services in day-to-day support for NYU’s Enterprise File Transfer University service. The system administrator will have responsibilities in the creation, modification, deployment of file transfers jobs and services as well as end user support. The systems administrator will be responsible for installation, troubleshooting, root cause analysis, and problem resolution of the file transfer service as well as communication with internal and external teams and vendors.
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Reporting to the Senior Director, Online Program Operations, this position will provide management and leadership for case management and student outreach initiatives for students enrolled in Steinhardt's online programs. Student Experience supports students by connecting them to resources, developing action plans to meet their goals, and by helping them navigate complex and challenging situations from admissions through graduation. The Student Experience team offers outreach and guidance to prospective students throughout the admissions process and, once enrolled, creates an inclusive and welcoming environment for students to develop skills in self-awareness, self-advocacy, resilience, and navigation, to maximize their NYU experience and thrive in a...
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Arts & Science is seeking a talented Program Administrator to join the Jordan Center for the Advanced Study of Russia. This individual will support the day-to-day administrative operations of the Center, including programmatic support; internal and external communications; managing budgets and grant reporting; developing office policies and procedures; and supervising student workers. Assist the Director with Center administrative functions. Plan and coordinate programs (i.e., colloquia, seminars, conferences, film series, lunches, lectures, etc.), including, recommending topics, executing and hosting events, creating collateral, and identifying and establishing contact with targeted donors and institutions. Oversee the Center website and other...
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NYU’s Stern School of Business has an exciting opportunity for an Administrative Aide supporting the Management and Organizations department. The selected candidate will coordinate department programs and logistics and provide customer service and support to students, administrators, and faculty. The incumbent will be responsible for calendar management; scheduling, travel and event coordination; drafting correspondence; tracking budgets; updating web pages; processing reimbursements and special projects as needed.
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Provide the first level of customer service to patients of the Apa Suite, from greeting and routing patients to answering phones, billing and cashier duties, managing appointment books, and ensuring patient records are complete. Monitor daily clinic operations, within guidelines. Assign and review work of and train a number of student employees engaged in routine tasks. Assign patients to dental students. Maintain student and patient appointment books. Triage emergencies, schedule follow-up exams, ensure proper processing of health-related transactions and addressing missing treatments in Axium. Arrange for substitute patients as cancellations occur. Schedule follow-up examinations. Ensure proper processing of health-related transactions; calculate payments. Update and maintain files and...
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The Associate Director of Information Technology for NYU’s Silver School of Social Work serves as the senior technology leader responsible for aligning the school's IT strategy and operations with the university's mission and central IT policies. Act as a primary strategic liaison between the school's unique needs and NYU Central IT, ensuring seamless partnership, security, and modernization initiatives. The Associate Director is a hands-on leader who directs all aspects of the school's technology environment, including IT security governance, application lifecycle management, and delivering exceptional user support for faculty, staff, and students. Manage the School’s Desktop Support Services and ticketing system ensuring consistent service delivery. Provide strategic oversight of the IT...
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The Global Service Management and User Success (GSM-US) organization reflects NYU IT’s deep commitment to users and their success. It focuses on delivering excellent, consistent, and cost-effective services to NYU’s global community. The IT Service Management (ITSM) Manager establishes, promotes, maintains, and optimizes IT service management processes/controls (i.e. Incident/Request, Problem, Change, Knowledge, configuration management, continuous service improvement, etc.) to deliver NYU IT’s services to meet business objectives efficiently, effectively, and reliably. Serve as a subject matter expert on service matters for internal project teams. Participate in the design and implementation of IT services. Manage and optimize existing ITSM processes such as service catalog management,...
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Bridges the gap between business needs and technical execution, ensuring solutions are both effective and sustainable. Partner with various University departments to capture and translate requirements into solutions that align with enterprise architectural standards, scale to meet future needs, and deliver measurable value. Develop and steward business and technical documentation that captures enterprise-aligned requirements, user journeys, and expected outcomes. Ensure alignment with enterprise architecture standards and roadmaps by facilitating early engagement with the Architecture Review Board (ARB), technical SMEs, and governance groups.
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The Director, IT Partnerships will enhance the alignment of IT delivery to the strategic goals of NYU leadership. This role will direct the work to create, enhance, and sustain value-driven relationships between NYU IT and the academic and business units it serves in a model that supports individual efforts embedded in other organizations and establishes the necessary components to scale this capability to all NYU schools and units. Reporting to the Associate Vice President for Global Service Management and User Success, this strategic leader will be responsible for building and nurturing strong, value-driven partnerships between NYU IT and the university's schools and administrative units. The Director will manage a small team and will transition NYU IT from a transactional service...
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University Development and Alumni Relations (UDAR) is dedicated to soliciting the private funding necessary to support the strategic goals of the University in teaching, learning, and research. The personnel of UDAR work university-wide as well as within individual schools and colleges of the University to discover, motivate, cultivate, solicit, and steward alumni, parents, faculty, and friends for immediate, long-range, and future financial support, through gifts and pledges to the University, for critical operations such as student aid, faculty support, academic and research program development, and facilities and infrastructure. UDAR's endeavors raise funds for immediate University use and also for the University's...
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