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Provide customer service and support across public service desks and Access, Delivery & Resource Sharing Services (ADRSS) units (Circulation, Reserves, Library Privileges, Stacks, Delivery & Resource Sharing Services, and Offsite) in accordance with library policies and workflows. ADRSS Assistants will be assigned to work in other units on a regular basis to meet workflow demands. Duties include but are not limited to: facilitating user services, circulating library materials, processing fees and payments, processing user requests and determining user privileges. Respond to user and visitor inquiries in-person, over the telephone, and via a variety of online environments. Assign and train part-time staff to assist with routine operations of ADRSS units.
Provide customer service and support across public service desks and Access, Delivery & Resource Sharing Services (ADRSS) units (Circulation, Reserves, Library Privileges, Stacks, Delivery & Resource Sharing Services, and Offsite) in accordance with library policies and workflows. ADRSS Assistants will be assigned to work in other units on a regular basis to meet workflow demands. Duties include but are not limited to: facilitating user services, circulating library materials, processing fees and payments, processing user requests and determining user privileges. Respond to user and visitor inquiries in-person, over the telephone, and via a variety of online environments. Assign and train part-time staff to assist with routine operations of ADRSS units.
The Division of Programs in Business (DPB) in the School of Professional Studies (SPS) at NYU is seeking an Administrative Aide II to perform a wide range of clerical, secretarial and general office duties including those of a confidential nature. This individual will prioritize office activities and delegate work to student and/or casual employees. May act as work leader to junior clerical support staff. Respond to inquiries displaying a comprehensive knowledge of the department's activities, policies and programs. Interact with the general public as NYU liaison and with University personnel including those at the senior level to resolve issues and problems. Customize and/or compose letters on own initiative or in response to requests for information. Perform general word processing duties utilizing intermediate to advanced-level functions. Modify and/or create databases and complex spreadsheets. Monitor complex department budgets and/or grants.
This position will be located at 11 W 42nd St.
We currently have an exciting opportunity for an Administrative Aide in the Offices of the COO, CIO and Vice Dean of Online Programs. The selected candidate will coordinate department programs and logistics and provide customer service and support to students, administrators, and faculty. The incumbent will be responsible for calendar management; scheduling, travel and event coordination for each of the groups; drafting correspondence; tracking budgets; updating web pages; processing reimbursements and special projects as needed.
Serve as the primary point of contact for the Leadership Training Program (LTP) and respond to all internal and external inquiries displaying a comprehensive knowledge of the department's activities, policies and programs. Interact with the general public as NYU liaison and with University personnel including those at the senior level to resolve issues and problems. Track enrollment, participation, and successful completion of program participants using multiple databases. Assist with efforts to maximize efficiency and improve processes. Customize and/or compose communications on own initiative or in response to requests for information. Modify and/or create databases and complex spreadsheets. Perform general word processing duties utilizing intermediate to advanced-level functions.
As a critical member of the campus community, the Student Success Specialist will serve as an advocate charged with helping students navigate campus resources and resolve issues as part of a coordinated effort to ensure students thrive and persist to graduation. This position will practice data-driven outreach, pro-active resource referral, and timely/holistic interventions to meet the needs of students, especially those with complex issues that may span multiple offices/areas. The position will generate data and reports to help identify barriers to student satisfaction, retention and academic progression, engage in outreach to and documentation of students identified as at risk, and support university personnel who work with students encountering institutional challenges. The position will work collaboratively with offices across the university (e.g. Registrar, Financial Aid, Bursar, Student Affairs, the Schools and Academic Advising units) to assist students in resolving issues, navigating support, and managing complex cases that may affect persistence, satisfaction, and graduation. The role works directly with students, utilizing systems and tools such as NYU Connect (Starfish by Hobsons) and Albert SIS (PeopleSoft Campus Solutions) to ensure data-driven practices, appropriate documentation and holistic case management. All efforts will support and advance strategic university goals and measures, including first-year retention, student satisfaction and belonging, and the 6-year graduation rate.
Recruits, evaluates, and participates in the selection of international candidates for admission. Maintains liaison with all organizations and individuals involved in the admissions process. Develops public presentations designed to promote the institution. Advises Profiles and applicants about educational planning. May possess specialized knowledge in one or more areas of admissions, e.g. international recruitment, diversity outreach, etc. May have project or program responsibility. This position will work specifically on the international admissions team within the Undergraduate Admissions office, and will play a key role in reviewing international applications for admission to NYU.
Provide direct, individual patient care and education to a diverse University community in accordance with established standards and medical ethics.
Perform a wide range of clerical, secretarial and general office duties including those of a confidential nature. Prioritize office activities and delegate work to student and/or casual employees. May act as work leader to junior clerical support staff. Respond to inquiries displaying a comprehensive knowledge of the department's activities, policies and programs. Interact with the general public as NYU liaison and with University personnel including those at the senior level to resolve issues and problems. Customize and/or compose letters on own initiative or in response to requests for information. Perform general word processing duties utilizing intermediate to advanced-level functions. Modify and/or create databases and complex spreadsheets. Monitor complex department budgets and/or grants.
Arts and Science is seeking a dynamic Administrative Secretary to join the Department of Economics. This individual will perform clerical, secretarial, and general office duties for the department. Serve as office receptionist, answer phones, greet visitors and schedule appointments. Perform general word processing, spreadsheet and data entry duties utilizing basic level functions. Maintain simple department budgets. Delegate routine tasks to students.
