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Maintain and review student accounts records: prepare journal entries that affect tuition/fees; research and determine adjustments including temporary clearances and interest calculations. Authorize registration and transcript overrides to student accounts; transmit student account information to other University offices. Reconcile charges and payments; recommend deferments, temporary clearances, and interest and finance charge waivers for students in arrears. Serve as primary source of information on policies, procedures, tuition accounts, methods of payment, payment plans, and provide general and more specialized information. Respond to complex customer service inquires displaying a comprehensive knowledge of departmental and University policies and procedures. Interact with the general public as NYU liaison and with University personnel to resolve issues and problems. Prepare a variety of reports; compile statistics and summarize data. Assist with registration. Provide support services to other Washington Square Bursar's Office areas.
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Perform a wide range of clerical, secretarial and general office duties including those of a confidential nature. Prioritize office activities and delegate work to student and/or casual employees. May act as work leader to junior clerical support staff. Respond to inquiries displaying a comprehensive knowledge of the department's activities, policies and programs. Interact with the general public as NYU liaison and with University personnel including those at the senior level to resolve issues and problems. Customize and/or compose letters on own initiative or in response to requests for information. Perform general word processing duties utilizing intermediate to advanced-level functions. Modify and/or create databases and complex spreadsheets. Monitor complex department budgets and/or grants.
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The Information Technology Security Analyst position is both a highly collaborative – working closely with the CIO, the IT Operations team, Technology, Directors and their staffs, and the Office of Compliance and one with significant individual responsibilities. Ensure that the Steinhardt IT environment is secure and that its practices fulfill College and NYU policies as related to IT security and protection of sensitive records, as well for meeting applicable federal, state, and local regulations. Manage the continuous improvement of the overall security posture of our information systems and our end-point computing environments in response to the changing technological, educational, and clinical environments; oversee IT activities and processes, and provide hands-on assistance in reviewing and re-engineering processes as appropriate. There are five main areas of focus for this position: Projects, Operations, Regulatory Posture, Incident Response, and Training/Awareness.
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Provide four-handed chairside assistance to dental students. Instruct dental students and dental assistant students in techniques and utilization of four-handed dentistry and infection control. Perform tests; assist with preparing dental castings, dispensing medications and instructions, and performing minor dental and surgical procedures; ensure safe use, disposal, and storage of chemicals or hazardous materials. Maintain patient files and charts. Serve as clinic receptionist and clinic cashier. May assist with training and reviewing work of student and/or casual employees.
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The Student Services Analyst will resolve escalated client inquiries (students, Profiles school representatives etc.) within the Office of the Bursar (total Bursar contacts for last year were 120,000, averaging 480 per day). Through generation and analysis of metrics and reports, work collaboratively with Bursar Management team and make proactive suggestions for service improvements and developing and implementing improvements to the Office of the Bursar. Analyze daily work flow in order to establish the staffing levels needed to meet Service Level Agreements. Generate, analyze, and disperse reports to upper management to help refine metrics for staffing and training.
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The Associate is responsible for the execution of marketing and communication projects, contributing insights and ideas on streamlining project management and department processes related to marketing and communication, developing content through ideation, writing, and/or design and the management of the digital marketing workflow in accordance with UDAR's overall marketing and communications strategy as a member of the team reporting to the Associate Director of Alumni Communications. Projects may include digital and social media components for Alumni Relations, regional programs, affinity groups, Trustee and ULT messaging, and communication projects involving 21 Colleges and Institutes within NYU. Activities will be in direct correlation with the digital, social, and interactive platforms supported by the University or as directed through additional requirements and will have the goal of increasing alumni engagement and interaction with the University. Additionally, the associate will have the responsibility of providing service and support to development and alumni relations efforts as related to technologies and processes for digital marketing. The associate will stay up-to-date on current and best practices and trends and maintain technical skills.
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Execute minor construction, renovation, and maintenance projects by handling day to day responsibilities associated with project team member communication, purchasing and billing, budget development, creation of project scopes, project schedules, code compliance requirements, and coordinating and scheduling work with clients.
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The HRSC specialist will provide consultative guidance to clients on appropriate treatment of life events such as a change in job status, separation from employment, going on disability and/or unpaid leave of absence. The Specialist will support various schools/administrative unites by administering Leaves of Absence activities for their employees. The specialist will educate employees and Human Resources on all aspects of leave and disability benefits. The specialist will act as liaison with Human Resources and other business partners on all leave, disability, and return to work needs. S/he will work with third party administrator to resolve employee leave and disability issues as appropriate. S/he will serve as an escalation resource and subject matter expert for complex leave and disability issues. The specialist will simplify complex leave and disability requirements for clients. Additionally, the specialist will manage, monitor, audit and analyze benefits leave data as well as leave trends. The person who holds this position acts as compliance Subject Matter Expert (SME) for legislative and compliance updates related to FMLA and State leaves, which includes informing NYU stakeholders of legislative updates and impacts as appropriate.
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Under general supervision, work with NYU Tandon users to solve business problems with available technology including hardware, software, and peripherals. Assist NYU Tandon users in assessing and obtaining new computing hardware appropriate to their needs. Load school and University owned software on users desktops and laptops. Analyze, evaluate and diagnose technical problems involving NYU Tandon technology services; assess complexity and determine resolutions; report on findings; recommend and document solutions. Develop, maintain, and manage multiple computer images.
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Cultivate and enhance relationships with employers that result in job opportunities for NYU students and alumni. Coordinate event planning for employer engagement and career development programs within the NYU Wasserman Center for Career Development. Manage day-to-day administrative functions to meet departmental needs including developing procedures for communications and events. Support the creation and preparation of marketing materials and assist with social media and marketing initiatives; Provide top customer service to stakeholders; first point of contact for employers/industry professionals who arrive on-campus for an event. Guide, advise, and support students through the career planning, decision making, and job searching processes. This person will be a key contributor to the team.
