Job Openings

Provide the first level of customer service to patients of the dental clinic, from greeting and routing patients to record maintenance and cashier duties. Monitor daily clinic operations, within guidelines. Assign and review work of and train a number of student and/or casual employees engaged in routine tasks. Assign patients to dental students. Maintain student and patient appointment books. Triage emergencies. Arrange for substitute patients as cancellations occur. Schedule follow-up examinations. Ensure proper processing of health-related transactions; calculate payments. Update and maintain files and records. Provide suggestions that improve existing policies and procedures. Handle inquiries requiring additional investigation and/or specialized knowledge.

Provide the first level of customer service to patients of the dental clinic, from greeting and routing patients to record maintenance and cashier duties. Monitor daily clinic operations, within guidelines. Assign and review work of and train a number of student and/or casual employees engaged in routine tasks. Assign patients to dental students. Maintain student and patient appointment books. Triage emergencies. Arrange for substitute patients as cancellations occur. Schedule follow-up examinations. Ensure proper processing of health-related transactions; calculate payments. Update and maintain files and records. Provide suggestions that improve existing policies and procedures. Handle inquiries requiring additional investigation and/or specialized knowledge.

The Program Administrator for Work Life will be responsible for supporting programmatic activities that align and advance the organizational goals of the office. This position will provide thought partnership and operational coordination for the development of programs and events, the gathering of resources, the development of relevant material all geared toward NYU faculty and staff. This position will support the Program Director of Early Positionhood and K-12 Education up to 75% of the time, the remainder of the time the Program Administrator will support programmatic activities, event coordination and special projects as needed across Work Life's other focus areas. Please note this is a limited-term position through August 31, 2022, with the possibility of an extension pending funding approval.

The Events and Operations Manager ill be the first point of contact for all events and catering inquiries mainly through Kimmel’s conference and events services web portal for all venues in the Campus Services portfolio. Establish and build external client relationships, and be able to strategize effective space allocation within the portfolio, seamlessly guiding the client through the event and catering creation and successful realization. Meet with clients to assess their needs and advise on space usage, egress, fire codes and overall schematics of events including staffing needs. Consult with clients throughout the planning process to ensure client satisfaction. Manage event production, daily building operations, and site management at the Kimmel & Global Centers. Act as a key point of contact on-site for Kimmel & Global Center employees, service providers, deliveries, contractors and vendors. Conduct regular meetings with in-house service providers. Hire, train and supervise student events staff.

Manage the scheduling of over 20,000 events annually in the Kimmel & Global Centers and other University facilities. Oversee the scheduling of 14,000 of student music lessons, practice sessions and general space bookings per year. Serve as the primary contact for non NYU clients looking to book space. Manage the event booking process by conducting tours, making recommendations to clients for executing their programs and generating proposals. Meet with clients to assess their needs and advise on space usage, egress, fire codes and overall schematics of events including staffing needs. Conduct research on organizations and maintain the client database. Manage the scheduling software and make recommendations for system upgrades and improvements. Track payments, contracts, liability insurance, and not-for-profit documents. Prepare reports on scheduling usage for leadership. Supervise student staff. Manage event production, daily building operations, and site management at the Kimmel & Global Centers. Act as a key point of contact on-site for Kimmel & Global Center employees, service providers, deliveries, contractors and vendors. Conduct regular meetings with in-house service providers.

The Tisch Institute for Global Sport in the School of Professional Studies is seeking an Academic Advisor to advise students on academic programs, policies and procedures and provide career counseling. This individual will also Interpret University and school policies and recommend exceptions to policy, when appropriate.

Provide administrative oversight and execution of long-term and day-to-day administration of the NYU retirement program through in-depth knowledge of defined contribution 403(b) plans, defined benefit pension plans and deferred compensation 457(b) plans. Develop strategy and oversee the delivery of a global benefits plan, including an international retirement plan and health and welfare plan compliant with all country-specific legal requirements for local hires, third country nationals and short and long-term international assignees. Serve as internal consultant for senior management on retirement plan and global benefits issues.

Provide telephone hotline support to students and others with health (mental and physical) issues that affect their academic and general well-being. In collaboration with other Wellness Exchange support services, provide referrals to University specialists or external health-care providers and monitor treatment plans to ensure academic and health progress. Develop and maintain community referral base. Track data and reports to support clinical outcomes and service needs. Perform active outreach and follow-up for students of concern.

The Center for Academic Excellence and Support in the School of Professional Studies seeks an individual to serve as a Technology Lead. The Technology Lead (TL) has primary ownership of the Nexus technology infrastructure and is responsible for the implementation, management, and/or development of internal Nexus tools, applications, and systems to support learning and teaching at the New York University School of Professional Studies (SPS). The TL engages in work to enhance the NYU SPS Learning Ecosystem across the following areas: Learner-Centric Course Architecture; Goal-Driven Technology Adoption; Incubation of Faculty Labs and Initiatives; Learning Data and Research; and Design Sessions and Solutions Events for Internal and External Clients. As the lead technologist and head engineer, the TL supervises a team of developers to maintain and optimize the Nexus technology infrastructure that supports daily operations, ongoing service commitments, and new learning/teaching initiatives. The TL also serves as the primary liaison with NYU Central Information Technology and the SPS Office of Information and Technology (OIT) on instructional technologies. In this role, the TL leverages technology to create community adoption plans and patron support models to guide educationally-grounded utilization of official NYU-supported software. As the creative technologist in-chief, the TL also identifies and evaluates emerging technologies, conducts cost-benefit analyses, determines potential return on investment, and works with Nexus colleagues to architect, launch, and manage technologies to advance learning and teaching innovations. The TL works closely with the Director of Research and Development (DRD), the Director of Operations and Learning (DOL), and the Learning Experience Lead to use research-informed approaches to continuously enhance the Nexus technology infrastructure. The TL is an effective collaborator who applies best practices in product development to deliver inclusive, accessible, scalable technology-based solutions for the community.

The Center for Academic Excellence and Support in the School of Professional Studies seeks an individual to serve as a Learning Experience Lead. The Learning Experience Lead (LEL) has primary stewardship of the Nexus portfolio of resources that support the design and development of formal and informal educational opportunities at the New York University School of Professional Studies (SPS). The LEL engages in work to enhance the NYU SPS Learning Ecosystem across the following areas: Learner-Centric Course Architecture; Goal-Driven Technology Adoption; Incubation of Faculty Labs and Initiatives; Learning Data and Research; and Design Sessions and Solutions Events for Internal and External Clients. As the head developer of inclusive, active, student-centered learning experiences, the LEL aligns all team activities and projects around the creation of multi-modal materials and interactive workshops to facilitate faculty empowerment. The LEL supervises a team of learning experience architects to develop exemplar course sites, model lesson plans, authentic assessment strategies, and sample course materials (e.g., case studies, presentations) to demonstrate the effective application of human-centered design principles, learning science, and technology-enhanced education. The LEL also utilizes research on human cognition, educational psychology, anti-oppressive education, adaptive learning, and AI-enhanced/machine learning tools (e.g., pedagogical agents) to design experimental pedagogical models and learning experiences. The LEL works closely with the Service Design Lead (SDL), the Director of Operations and Learning (DOL), and the Director of Research and Development (DRD) to evaluate and evolve Nexus resources and experiences that enable SPS faculty to design course-related assets that enhance student engagement. The LEL actively contributes to a high-performance learning-focused culture through modeling and mentorship. Additionally, the LEL is an excellent communicator and collaborator who applies theory, research, and best practices in learning experience design to develop creative solutions for the SPS community.