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Conduct academic and registration advisement for significant cohort of students. Advise these students and process all necessary paperwork regarding registration, study abroad, permission to register off campus, leaves of absence, AWOL status and readmission. Review, troubleshoot and approve degree progress reports for graduation candidates. Create and maintain departmental student database. Manage departmental nominations for scholarships and allocation of merit ?based monetary awards
The manager of the Telephone Service Center is responsible for the Strategic Planning and execution of all Telephone Service Center operations. Core duties include management and leadership of processes for the continuous improvement of the customer (patients, students, etc.) experience. Strategic emphasis is on patient customer care, quality management, workforce planning, recruiting, coaching, and training. Performance metrics include call efficiency, low abandonment rate, high recall acceptance rates, staffing utilization, and low call handling time. A commitment to excellence demonstrated through continuous staff development programs enhancing employee engagement, service, knowledge, skills and morale. The manager effectively manages the Telephone Service Centers ability to provide high quality services while meeting Service Level Agreements (SLA), improving call performance, increased use of resources and adaptation of new techniques to increase efficiency, and achievement of metrics. The leader in this role actively contributes to the overall college operational targets as well as the daily business decisions. The manager of the Telephone Service Center executes the vision for the operation insuring the Call Center meets customer and organization needs. The manager will continuously engage in leading and inspiring the team in developing and documenting best practices in the performance of all duties and responsibilities.
Under the supervision of the Director of Technology Enhanced Education, the Instructional Technologist oversees, supports, and promotes the effective use of technology and design in online teaching, course, and program design at New York University's School of Global Public Health. Implements pedagogical best practices and support educational technologies needed to effectively execute course mission, aligning to departmental goals & objectives. Assists faculty with the creation and/or use of digital resources, including software, hardware, data, multimedia, and collaboration tools, to support the educational goals of the faculty, department, school, site, and University.
NYU's Stern School of Business has an exciting opportunity for an Associate Director, Global Experiences in the Undergraduate College. The Associate Director will manage Stern’s Around the World short-term immersion programs and aspects of the International Business Exchange (IBEX) program in support of the Undergraduate College (UC)’s Global Pillar. Collaborate with faculty and administrators across the School to create academically and culturally rewarding programs that allow students to explore the world of global business and increase their cultural competencies. Travel occasionally to support these initiatives. Advise prospective students on the semester-long and short-term immersion options available to Stern undergraduate students, including on the details of the Global Experience Requirement (GER), feasibility, cost, financial aid and enrollment procedures. Develop and support ongoing strategic planning through analysis of historical application and enrollment information and trends. In partnership with leadership, work with travel partners to develop and analyze proposals and budgets for IBEX and Stern Around the World (SAW) travel programs, to fit within budget parameters. Create and present budget proposals to UC Dean’s Office, including analysis of past expenditure trends. Prepare annual budget planning documents. Manage aspects of the IBEX program. Develop and maintain relationships with IBEX partner schools across Europe and Asia.
International travel will be required.
Establish and lead the communication and cooperation between Tisch and Steinhardt on behalf of their performing arts departments for the shared use and management of the Iris Cantor Theater and associated facilities in the 181 Mercer building. Oversee day-to-day operations. Manage operational, technical, and audience-related aspects of events. Orient facility users to safety, technical characteristics, and other guidelines of facility operations. Ensure proper training procedures are in compliance with University standards. Send regular reports regarding theater use, maintenance and equipment needs, annual budget requests and ongoing budget status reports, etc. to the Cantor Theater Management Committee. Supervise technical and front of house staff.
University Development and Alumni Relations (UDAR) is dedicated to soliciting the private funding necessary to support the strategic goals of the University in teaching, learning, and research. The personnel of UDAR work university-wide as well as within individual schools and colleges of the University to discover, motivate, cultivate, solicit, and steward alumni, parents, faculty, and friends for immediate, long-range, and future financial support, through gifts and pledges to the University, for critical operations such as student aid, faculty support, academic and research program development, and facilities and infrastructure. UDAR's endeavors raise funds for immediate University use and also for the University's endowment.
The Financial and Operations Analyst’s primary role is to provide analytical, technical, and execution support to the UDAR Business Operations and Administration team, reporting to the Associate Director of Business Operations and Administration. On a day-to-day basis, the Financial and Operations Analyst will monitor and perform daily maintenance on UDAR operational budgets, including expense tracking, preparation of financial and operational reports, and the submission of budget modifications and journal entries as appropriate. This role will provide technical and operational support during annual review and submission of UDAR fiscal year operational budget, as well as maintain strategic financial and operational plans as directed.
In collaboration with the Associate Director and NYU central administrative units, this position will also:
- Monitor and maintain tools for global staff travel and fundraising, including credit cards and other payment solutions, ensuring compliance and timely payment of balances
- Provide financial and operational support to UDAR budget managers and administrative staff, including the delivery of financial reports, triage of basic financial and operational issues, and guidance on University and UDAR financial and operational policies and procedures
- Compile and analyze key performance indicators (KPIs) for UDAR (financial, operational, and programmatic)
- Draft and deliver regular UDAR-wide communications regarding financial and operational processes, trainings, and deadlines
- Manage UDAR student employee program, facilitating hiring, budget, and space allocation for on-campus student workers
- Triage staff facilities and operational requests for UDAR
- Assist with special projects as necessary
UDAR encourages work-life integration for our employees, therefore this position is eligible for a hybrid work arrangement.
The Training and Compliance Specialist reporting to the NYU Director of Operations - IACUC-Animal Care and Use Program in the Office of the Vice Provost for Research is responsible for the development and implementation of the University’s formalized animal use training program. The Specialist coordinates regularly scheduled post-approval monitoring to ensure that any animal use related issues are captured early in the research process to ensure that the highest standards of both animal welfare and science are upheld at our institution and to keep us in compliance with both State and Federal regulations.
Ensure billing appropriately and in a timely manner for services rendered; manage and monitor pre-payments made by patients in all clinical areas to ensure all payments are posted accurately to patient records; maintain reconciliations, including contractual budgeted versus actual billing for all patient statements; create and process ledger entries into NYU JEM system; reconcile all financial records between NYU Dentistry and NYU Central general ledger.
SHIFT: Monday - Friday 5:00AM -1:30PM
Primarily responsible for maintaining the appearance, health, safety, and effectiveness of grounds, waste management, and recycling programs on NYU owned, leased, and licensed properties.
SHIFT: Monday - Friday 5:00AM - 1:30PM
Primarily responsible for maintaining the appearance, health, safety, and effectiveness of grounds, waste management, and recycling programs on NYU owned, leased, and licensed properties.