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Provide the first level of customer service to patients of the University Health Center clinic, from greeting and routing patients to record maintenance and cashier duties. Maintain patient appointment books.
We currently have an exciting opportunity for an Administrative Aide supporting the MBA Admissions Office. The selected candidate will coordinate department programs and logistics and provide customer service and support to students, administrators, and faculty. The incumbent will be responsible for calendar management; scheduling, travel and event coordination; drafting correspondence; tracking budgets; updating web pages; processing reimbursements and special projects as needed.
Provide excellent customer service and serve as primary source of information for the veterans participating in the program. Coordinate patient care with clinical providers in the DDS program, Oral Health Center for People with Disabilities and our Brooklyn campus. Promote customer service efforts and assist with efforts to measure and improve patient satisfaction. Recommend improvements to telephone communication standards/protocols. Utilize answering service software and NYU telecommunications options to monitor call volume and distribution, abandonment rates, recall program and messages left. Prepare, review and distribute weekly reports. Prescreen veteran patients for appointments. Maintain and update various databases. Respond to inquiries displaying a comprehensive knowledge of the program's activities. Interact with the general public as NYU liaison and with University personnel including those at the senior level to resolve issues and problems. Perform a wide range of clerical and general office duties including those of a confidential nature. Perform general word processing duties utilizing intermediate to advanced-level functions. Modify and/or create databases and complex spreadsheets. Monitor complex department budgets and/or grants. Review expenses and invoices for accuracy, investigate discrepancies, and report results to supervisor.
Provide four-handed chairside assistance to dental hygienist and practitioners in New York City public schools for the PCORI research program. Instruct dental students and dental assistant students in techniques and utilization of four-handed dentistry and infection control. Perform tests; assist with preparing dental castings, dispensing medications and instructions, and performing minor dental and surgical procedures; ensure safe use, disposal, and storage of chemicals or hazardous materials. Maintain patient files and charts. Serve as clinic receptionist and clinic cashier. May assist with training and reviewing work of student and/or casual employees. This is a grant funded position that operates 10 months per year.
Responsible for the principal management of the ensemble operations and libraries for the NYU orchestras (O1, O2, Broadway Orchestra) and provides support for other large ensembles (orchestra, wind, opera, musical theatre, large chamber music), which consists of 8+ performance groups encompassing students from NYU’s Steinhardt School and across the university. This includes the management of rehearsals, concert programming, scheduling events and public performances each year. Works closely with the faculty ensemble directors to deliver the critical repertoire and performance support which is essential to successful ensemble operations.
Serve as an Academic Advisor for DDS students at NYU College of Dentistry and provide academic support services in order to address student issues and concerns. Collaborate with Associate Director of Advising & Academic Support Services to develop and implement new and innovative services, events, and activities to ensure student success and anticipate changing needs of students. Coordinate the Student Affairs Success Network and related initiatives, including Peer Mentoring, Peer Tutoring, and Student Success Workshops. Plan and lead in-service training programs and workshops for faculty and staff to ensure they have the necessary skills/information to deal with student issues. Provide support in addressing student issues and concerns. Provide support to student life, leadership and engagement programs and College-wide events (including Orientation, Graduation, etc.) as necessary.
Receive, analyze, research and seek resolution to assigned inquiries and research and analytical projects from the Vice President, Human Resources, the Chief of Staff, or other University Human Resources (UHR) leaders on an array of University and UHR special initiatives. Develop, administer, and facilitate various HR business processes. Please note: This is a 12-month fixed-term position.
The Assistant Director, Academic Assessment is responsible for analyzing enrollment patterns, demand for courses, pressure points in the curriculum, and other issues related to curriculum administration. In addition, this position will partner with Academic Affairs, Arts & Science, and University colleagues on related academic assessment initiatives, including enrollment management, curricular development and evaluation, and innovative reporting. This position will also institute processes to improve the mission of academic affairs experience of international, interdisciplinary, and cross-university curricula. This position will provide iterative assessment of the CAS curriculum with the ultimate goal of improving existing offerings and identifying potential new programs related to stakeholder priorities, course demand and student interest, faculty initiatives to develop new programs and online and technological enhancements to the CAS Curriculum.
University Development and Alumni Relations (UDAR) is dedicated to soliciting the private funding necessary to support the strategic goals of the University in teaching, learning, and research. The personnel of UDAR work university-wide as well as within individual schools and colleges of the University to discover, motivate, cultivate, solicit, and steward alumni, parents, faculty, and friends for immediate, long-range, and future financial support, through gifts and pledges to the University, for critical operations such as student aid, faculty support, academic and research program development, and facilities and infrastructure. UDAR's endeavors raise funds for immediate University use and also for the University's endowment.
The Prospect Research Analyst is a member of a team responsible for partnering with fundraisers to provide prospect identification and research services throughout the fundraising cycle. Identify potential donors – individuals, corporations, and foundations – to target for fundraising efforts through various research methods. Obtain and analyze information on major donor prospects, trustees from current or prospective corporations, foundations and/or individuals; assess quality of donor and giving analysis to University Development and Alumni Relations officers to use for the creation of targeted fundraising and cultivation strategies. Write donor prospect briefings for the development team. Lead team committees to assess and improve internal processes and protocols.
UDAR encourages work-life integration for our employees, therefore this position is eligible for a hybrid work arrangement.
Perform a wide range of clerical, secretarial and general office duties including those of a confidential nature for the School of Global Public Health. Prioritize office activities and delegate work to student and/or casual employees. May act as work leader to junior clerical support staff. Respond to inquiries displaying a comprehensive knowledge of the department's activities, policies and programs. Interact with the general public as NYU liaison and with University personnel including those at the senior level to resolve issues and problems. Customize and/or compose letters on own initiative or in response to requests for information. Perform general word processing duties utilizing intermediate to advanced-level functions. Modify and/or create databases and complex spreadsheets. Monitor complex department budgets and/or grants.
Forbes has named NYU one of the best employers for diversity in 2020, ranking eighth among U.S. universities. DiversityJobs.com has named NYU a top employer for 2020 for dedication and commitment to building a diverse workforce and culture. The Dave Thomas Foundation for Adoption has named NYU an Adoption-Friendly Workplace in the U.S. for 2019.
NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. Women, racial and ethnic minorities, persons of minority sexual orientation or gender identity, individuals with disabilities, and veterans are encouraged to apply for vacant positions at all levels.