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The Alumni Communications Associate is responsible for the execution of marketing and communication projects, contributing insights and ideas on streamlining project management and department processes related to marketing and communication, developing content through ideation and writing,and/or design and the management of the digital marketing workflow in accordance with UDAR's overall marketing and communications strategy as a member of the team reporting to the Associate Director of Alumni Communications.
Projects may include digital and social media components for Alumni Relations, regional programs, affinity groups, Trustee and ULT messaging, and communication projects involving 21 Colleges and Institutes within NYU. Activities will be in direct correlation with the digital, social, and interactive platforms supported by the University or as directed through additional requirements and will have the goal of increasing alumni engagement and interaction with the University. Additionally, the Associate will have the responsibility of providing service and support to development and alumni relations efforts as related to technologies and processes for digital marketing. The Associate will stay up-to-date on current and best practices and trends and maintain technical skills.
UDAR encourages work-life integration for our employees, therefore this position is eligible for a hybrid work arrangement.
Reporting to the Assistant Registrar, the Senior Counselor supervises the Registrar Counselor team and serves as escalation for customers of the NYU StudentLink Center. The Senior Counselor diagnoses and resolves complex client inquiries (via phone, email, and in-person) and issues related to all Registrar functions, including, but not limited to, student registration, graduation, academic records, and credentials. The Senior Counselor regularly analyzes and researches academic policies and degree requirements to maintain and uphold appropriate rules, while also providing professional and courteous support, and demonstrates comprehensive knowledge of federal and state regulations, department- and student-related administrative policies and procedures. This position often partners with other offices (Bursar, Financial Aid, StudentLink, School Deans, Advising, NYU IT, Student Health Center, etc.) to ensure inquiries are resolved, and closely collaborate with StudentLink Center Managers to ensure quality service to walk-in clients. The Senior Counselor is expected to document and recommend changes to department procedures and business workflows; initiate, lead, and/or participate in special projects; and develop communication and training materials. The Senior Counselor provides day-to-day management of the Registrar Counselor team, and supports the Assistant Registrar with leadership and oversight of team initiatives and departmental objectives for client (e.g., student, faculty, administrator, alumni) support.
The Portfolio Manager is part of the IT PMO and is responsible for successfully executing/delivering key IT programs and projects in support of IT's multi-year roadmap and strategic goals. The Portfolio Manager oversees a team of Program and Project Managers and leads cross-functional project teams, across various levels of IT leadership, to consistently deliver quality results. The incumbent will ensure adoption of established PMO practices, and instill a culture of execution, operational excellence, and accountability. Key responsibilities include supporting IT Division heads with long-range planning and the development of multi-year technology roadmaps. This position develops and documents, in partnership with the Division heads, roadmap goals, strategic objectives, portfolio/program structure, scope and KPI's. The Portfolio Manager monitors and drives portfolio performance, generating reports to highlight status, risks, issues and benefits. The individual in this role is responsible for tracking and monitoring financial forecasts, managing budget to actual expenses, and budget variances. In addition, the Portfolio Manager provides thought leadership in resolving issues and mitigating risks to ensure that programs and projects are completed on time, within budget and to specifications. The person in this role uses best practices and standard project delivery methodology. This position involves coordinating cross-functional delivery teams and effectively managing resource plans to balance the team's workloads. The Portfolio Manager supervises 5 contractors.
About NYU IT -NYU IT CORE BELIEFS
We demonstrate our core beliefs everyday in our interactions, attitude and performance.
People at the heart of everything we do: We listen to our clients, and colleagues, and use our expertise to anticipate and address their needs.
Create space to innovate: We challenge assumptions and seek out fresh perspectives and new ways of thinking to fuel our productivity.
Right promise. Right delivery: We set clear goals and priorities, and execute with speed and agility to deliver better results.
Share information. Build trust: We engage in open and honest communications that reflect inclusiveness, fairness and respect for each other.
Teams and partnerships work. Boundaries don’t: We collaborate to maximize the value we bring to NYU because our best ideas come from working together.
Insist on excellence: We take pride in what we do, strive to improve constantly and hold ourselves accountable for the results.
Perform a wide range of clerical and general office duties including those of a confidential nature. Serve as the initial source of information for customers of the PeopleLink Service Center as well as the general University community to resolve client inquiries and issues related to Benefits, Employee Events, Employee Data, Payroll & Time Entry, and other defined inquiry categories. Respond to inquiries displaying a comprehensive knowledge of the department's offerings and policies. Escalate inquiries or issues requiring additional research or input to the appropriate PeopleLink or other resource including those within HR or any other area (IT, Payroll Operations, Budget, Bursar, Registrar, etc). Maintain and monitor benefits enrollment procedures; review personnel action requests and forms for faculty, administrative, clerical, technical, service and research staff to identify new enrollments, changes, promotions and terminations; verify eligibility/ineligibility for benefits. Customize and/or compose letters in response to internal and external requests for information for supervisor's review and approval. Perform other general word processing duties. Modify and/or create databases and complex spreadsheets. Prioritize office activities and delegate work to student and/or casual employees. Hire new students and assist with hiring of casual employees.
Manage the Bursar customer service support to students, parents, and the NYU Community. Assist with the management of all phases of the Bursar’s front facing Student Service contacts with current students. Interface with students, parents, other internal NYU offices and general community to help resolve problems. Review and provide input on team metrics reports.
We currently have an exciting opportunity for an Administrative Aide in the Center for Sustainable Business. The selected candidate will coordinate department programs and logistics and provide customer service and support to students, administrators, and faculty. The incumbent will be responsible for calendar management; scheduling, travel and event coordination for each of the groups; drafting correspondence; tracking budgets; updating web pages; processing reimbursements and special projects as needed.
The HRSC specialist will provide consultative guidance to clients on appropriate treatment of life events such as a change in job status, separation from employment, going on disability and/or unpaid leave of absence. The Specialist will support various schools/administrative unites by administering Leaves of Absence activities for their employees. The specialist will educate employees and Human Resources on all aspects of leave and disability benefits. The specialist will act as liaison with Human Resources and other business partners on all leave, disability, and return to work needs. S/he will work with third party administrator to resolve employee leave and disability issues as appropriate. S/he will serve as an escalation resource and subject matter expert for complex leave and disability issues. The specialist will simplify complex leave and disability requirements for clients. Additionally, the specialist will manage, monitor, audit and analyze benefits leave data as well as leave trends. The person who holds this position acts as compliance Subject Matter Expert (SME) for legislative and compliance updates related to FMLA and State leaves, which includes informing NYU stakeholders of legislative updates and impacts as appropriate.
Arts and Science has an exciting opportunity for an Administrative Aide I to join the Dean's Office in Liberal Studies. This individual will perform a wide range of clerical, secretarial, and general office duties including those of a confidential nature. Respond to inquiries from stakeholders, displaying a comprehensive knowledge of Liberal Studies' activities, policies and programs. Assist with the prioritization of office activities and delegate to and monitor work of student and/or casual employees. Compose letters and correspondence. Perform general word processing, spreadsheet and data entry duties utilizing intermediate-level functions. Monitor moderately complex budgets and/or grants. Assist with event coordination and website updates.
Arts and Science is seeking a dedicated Administrative Aide I to join the Department of East Asian Studies. This individual will perform a broad range of clerical, secretarial, and general office duties including those of a confidential nature. Respond to inquiries displaying a comprehensive knowledge of the undergraduate/graduate departmental offerings and policies. Assist with the prioritization of office activities and delegate to and monitor work of student and/or casual employees. Compose letters and correspondence. Perform general word processing, spreadsheet and data entry duties utilizing intermediate-level functions. Monitor moderately complex budgets and/or grants.
The NYU McSilver Institute for Poverty Policy and Research is committed to creating new knowledge about the root causes of poverty, developing evidence-based interventions to address its consequences, and rapidly translating research findings into action through policy and best practices. Reporting to the Senior Director for Finance, the Assistant Director for Finance will support the NYU McSilver Institute finance team to manage the day-to-day financial needs for the institute, including current and future projections, financial reporting, payroll management, and accounts payable and receivable. They will ensure accurate accounting practices within the organization and assess the organization's financial health, identifying problem areas and developing solutions in collaboration with the Senior Director for Finance.
Forbes has named NYU one of the best employers for diversity in 2020, ranking eighth among U.S. universities. DiversityJobs.com has named NYU a top employer for 2020 for dedication and commitment to building a diverse workforce and culture. The Dave Thomas Foundation for Adoption has named NYU an Adoption-Friendly Workplace in the U.S. for 2019.
NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. Women, racial and ethnic minorities, persons of minority sexual orientation or gender identity, individuals with disabilities, and veterans are encouraged to apply for vacant positions at all levels.