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Provide excellent customer service and serve as primary source of information to general public and patients on clinic hours, clinic policies and procedures, fees and payment schedules, insurance and provide general and more specialized information. Promote customer service efforts and assist with efforts to measure and improve patient satisfaction for the College of Dentistry; recommend improvements to telephone communication standards/protocols. Utilize answering service software and NYU telecommunications options to monitor call volume and distribution, abandonment rates, recall program and messages left; prepare and review call volume reports. Utilize the Patient Assignment system to schedule and confirm appointments and assign patients to students. Prescreen patients for...
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The Chief of Staff serves as a key member of the Courant Institute School’s administrative leadership team and as a strategic advisor to the Dean, overseeing the administration and daily operations of the Dean’s Office while advancing the School’s academic, research, and institutional priorities. Reporting directly to the Dean, the position provides leadership across a broad portfolio of operational, financial, administrative, and strategic responsibilities, ensuring effective coordination, communication, and execution of priorities across the School and NYU. The role supports organizational effectiveness and institutional engagement by partnering with faculty, research centers, academic leadership, and administrative teams on strategic...
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NYU’s Stern School of Business has an exciting opportunity for a Senior Director, External Relations, on the Careers team. The selected candidate will set the strategic direction for engaging with employers and the broader market to expand and diversify employment opportunities for MBA students. The Senior Director will lead an integrated External Relations team responsible for executing employer engagement strategies across established and emerging industries, informed by labor-market trends, employer intelligence, student demand, and institutional priorities. They will determine where and how Careers should invest its employer-facing resources to strengthen existing recruiting channels and develop new sources of opportunity. The selected candidate will...
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The Senior Computational Specialist provides high-level support to scholars utilizing NYU’s extensive research computing infrastructure and services in their research. The individual in this role works directly with researchers, providing in-depth consultation to help solve computational problems, design algorithms, develop and build applications, and advise researchers on configurations, practices and policies that may improve application performance. This position develops training material, conducts training sessions, and provides online documentation to assist NYU scholars and their collaborators to efficiently utilize HPC technologies and utilize AI tools in their research and teaching. The Senior Computational Specialist is crucial in defining and...
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As a leader in the enrollment services team, the Assistant Director supports leadership on study away application processing, decision notifications, and study away enrollment requirements and communications. Provide study away admissions and enrollment support, including reviewing and evaluating study away applications, rendering admission decisions, and referring confirmed candidates to the appropriate NYU offices Review and evaluate students’ study away applications to achieve University, geographic, and departmental enrollment goals take appropriate action(s) to alleviate student problems, and contribute as part of the Global Programs Outreach, Enrollment, and Student Support groups.
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The Project Manager leads and implements projects within the PMO that are focused on technology, applications, business process and business change management. The Project Manager helps the university meet business needs and objectives in support of SMART goals. This person works collaboratively with other areas of central IT, as well as other functional areas, such as HR, Finance, Provost Office etc. In addition, this role helps to develop business requirements, identify solutions, create and maintain project plans and schedules throughout project lifecycle. The Project Manager is responsible for managing 3-4 projects at a time, depending on size and complexity.
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The School of Professional Studies is seeking an Academic Advisor to advise students in the Division of Applied Undergraduate Studies (DAUS) on academic programs, policies, and procedures and provide career counseling. Interpret University and school policies and recommend exceptions to policy when appropriate. Serve as advisor to the DAUS student club.
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Reporting directly to the Chair of Undergraduate Film & Television, the Administrative Manager administers all functions and activities of the Chair's office. Manage the day-to-day functioning and workflow of the Chair's office to ensure the effectiveness of administrative operations and provide direction on the office's budget. Administer a broad range of activities within the Chair's office; manage department-wide progress on goals; collaborate on special projects and events, and cultivate relationships with internal and external stakeholders. Establish a year-long office calendar for the Chair, ensuring key priorities, meetings, and activities are effectively planned and coordinated. Hire, train, and supervise student employees.
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The Associate Director, EM Infrastructure Support & Cybersecurity is responsible for the delivery, stability, and security of technology infrastructure that supports Global Enrollment Management and Student Success (GEMSS) systems and services. Oversee day-to-day infrastructure operations, stay updated and informed about emerging cybersecurity trends, risks, and best practices, recommend process improvements, ensure the reliability and performance of critical platforms, and advance cybersecurity practices in alignment with university standards and regulatory requirements. Partner closely with cross-functional IT teams, data and application owners, and GEMSS stakeholders to implement secure, scalable, and resilient solutions, while ensuring compliance with regulations, standards and...
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As part of its commitment to service in the public interest, NYU School of Law created the Loan Repayment Assistance Program (LRAP). LRAP is designed to support graduates pursuing careers in public service. To help in the administration of this program, the School of Law is seeking a candidate for the position of LRAP Financial Aid Counselor. The LRAP Counselor will review and evaluate LRAP applications to assist in making eligibility determinations in compliance with programmatic guidelines and assist in resolving LRAP appeals or requests for special review. The LRAP Counselor will process incoming documents for LRAP applications ensuring that all necessary documentation is received from applicants. The LRAP Counselor will assist in performing audits of LRAP...
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