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Serve as a ‘Tier 2’ resource for customers of the NYU StudentLink Service Center to diagnose and resolve in-person more complex client inquiries and issues related to student billing and payments, financial aid, housing and dining services, registrar services and other defined inquiry categories. Respond to inquiries and resolve issues professionally and courteously displaying a comprehensive knowledge of federal regulations, department and student-related administrative policies and procedures across Bursar, Financial Aid, Financial Education, Global and Registrar (“Home Office”). Partner with appropriate Home Office Specialist (co-located in the StudentLink Center), StudentLink Center Supervisors, Executive Director or other resource including those within other areas (Information...
The Projects Officer/Grants Specialist acts as an institutional liaison with extramural sponsors (e.g., Federal agencies, state/local government, industry, and nonprofit entities) and works under minimal supervision to manage the proposal preparation and/or post award activities on grants, contracts, program projects both routine and complex. Performs, independently, moderately complex administrative and financial functions related to budgeting and forecasting requiring specific knowledge, skills and broad application of policies, precedents, and systems within the context of internal policies and external regulations. The Projects Officer/Grants Specialist in the NYU Office of Sponsored Programs works with a team of professionals who manage a research portfolio in...
Arts & Science is seeking a talented Associate Director of Partnerships and Programs to join the Prison Education Program (PEP). This individual will serve as a lead member of PEP team. Work with faculty and executive directors on long-term strategic planning, program development, and coordination of day-to-day operations across PEP’s three key work areas: college-in-prison degree programs, continuing education, and re-entry support. Conceptualize partnership-building programs and strategic development plans. Develop and lead communication efforts, including overseeing the maintenance of the program web site, designing newsletters, and organizational assessment and funding reports. Lead documentation projects, coordinate student workers for...
Manage and develop staff reporting to faculty members; hire, train, and determine staffing needs. Orient new faculty support staff to Law School and University facilities. Interpret and communicate policies and procedures to faculty, administrators and staff. Oversee space arrangements and coordinate the set up of equipment, furniture, supplies, etc. for staff. Supervise ordering, delivery and installation of all supplies, furnishings and electronics. Resolve problems concerning distribution and use of equipment and furnishings. Oversee the ordering and arrange training on the telephone system. Assist with problem-solving to address a variety of workplace issues. Manage faculty support staff budgets, and assist Senior Director with Law School Budgets.
The Title IX Program Manager facilitates logistical and administrative aspects of the University’s Title IX process for responding to and resolving formal complaints. Lead pre-hearing procedural aspects of the process, including the review of evidence and results of investigations for cases involving alleged violations of the University Sexual Misconduct, Relationship Violence, and Stalking Policy, as well as post hearing aspects of the process (e.g. appeals). Guide and educate parties and witnesses participating in the processes. Identify external vendors, clarify scope of work and terms, negotiate fees, and manage contracts for adjudication services. Oversee the University’s database system to ensure accurate tracking of case reports, their outcomes,...
Serve as a subject matter expert and work with faculty and facilitators from across the university in developing and delivering engaging, quality hands-on learning experiences for the College and Career Lab (CCL) students–on campus and through internship opportunities. Design curriculum, provide instructional support, and manage the College and Career Lab internship program. Serve as a primary point of contact for external partners and internal stakeholders. This position will be a critical member of a small, collaborative team, particularly in the execution of the College and Career Lab Summer Program. This is a one-year fixed position.
University Development and Alumni Relations (UDAR) is dedicated to soliciting the private funding necessary to support the strategic goals of the University in teaching, learning, and research. The personnel of UDAR work university-wide as well as within individual schools and colleges of the University to discover, motivate, cultivate, solicit, and steward alumni, parents, faculty, and friends for immediate, long-range, and future financial support, through gifts and pledges to the University, for critical operations such as student aid, faculty support, academic and research program development, and facilities and infrastructure. UDAR's endeavors raise funds for immediate University use and also for the University's...
Reporting to the Director of Energy and Sustainability the Manager, Energy Engineering is responsible for advancing energy management efforts on campus and for the implementation of supply side and demand side programs and initiatives. Working closely with the facility management, technical services and construction management groups, identify, evaluate and support the deployment of cost-effective energy management initiatives to drive environmental improvement, energy reduction and operational excellence across the NYU portfolio of properties.
Manage maintenance activities and operations for a large and complex grouping of academic properties including the management of physical plant operations and the management and maintenance of complex building systems equipment. Promote and foster the working relationships between Central facilities staff and academic facilities staff ensuring uniform standards of operations, maintenance and security. Manage and coordinate services provide by contract suppliers.
The Business Analyst maintains working functional knowledge of business needs and practices for NYU IT demand and portfolio management systems and processes. Works collaboratively with various NYU IT departments on IT self-managed projects involving the implementation, specification, development, testing, and rollout of new systems and/or system enhancements. Facilitate meetings with IT process owners to gather, validate, and document requirements, analyze processes, and recommend improvements to processes and systems. Develop reports for management. Identify dependencies and implications of change to one or more functional areas affected. Provide comprehensive training and support to users on demand management processes and the project portfolio management tool.
