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The Director of IT Resiliency, Global Command Center, and Major Incident Management (IT Resiliency, GCC, and MIM) leads employees, consultants, and a global managed service provider to deliver three critical NYU IT functions: the IT Resiliency program, Global Command Center operations, and Major Incident Management. The Director oversees the University’s IT Resiliency program for enterprise administrative and academic systems and services. This includes developing strategy and operational plans for application resiliency, aligning initiatives with NYU IT’s strategic roadmap, and advising IT leadership on program progress, priorities, and risks. The role directs Application Impact Analysis (AIA) and lifecycle resiliency planning for enterprise systems,...
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Provide direct, individual patient care and education to the NYU College of Dentistry community in accordance with established standards and medical ethics; review and audit medical, mandatory training and credentialing files and records to ensure compliance with various agencies and regulations.
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NYU’s Stern School of Business has an exciting opportunity for an Associate Director, External Relations. The selected candidate will oversee, conduct, and participate in a variety of corporate recruitment activities for the Stern School of Business Careers team. The Associate Director will supervise daily recruitment operations, manage and advise corporate recruiting partners in targeted industries for all full-time students, and establish a network of Stern alumni while maintaining ongoing contact to cultivate new employer relationships and uncover job opportunities for Stern MBA students. The selected candidate will also direct and guide MBA students in their career searches, both domestically and internationally, and serve as a liaison between employers,...
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Reporting to the Vice President and Chief Human Resources Officer and serving as a member of the HR Leadership Team, the Associate Vice President is responsible for leading and directing all strategic activities related to NYU’s benefits programs, benefits service delivery, and leave management that fosters the acquisition, retention, and retirement of top faculty and staff at the University. The Associate Vice President supports and champions NYU’s benefits strategy and philosophy and recommends, designs, develops, and/or implements benefit programs to deliver world-class programs while managing costs and/or maintaining or improving market competitiveness. As the human resources leader accountable for global benefits, the Associate Vice President will...
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The School of Professional Studies is looking for an Assistant Director, Academic Services to manage the administrative activities related to academic services in the Division of Programs in Business that serves about 2200 graduate students. Responsible for the implementation and supervision of strategic communication and outreach related to yield efforts following students’ admission to the graduate programs in the Division to increase enrollment and revenue. Create and implement Student Success Initiatives for the division. Serves as liaison to Admissions Office and Office of Student Affairs regarding the recruitment and conversion, and retention of new students. Provides support to continuing students and serves as the...
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The Assistant Registrar is a functional expert with thorough knowledge of business practice, academic policy, compliance matters and operational procedure in the Office of the University Registrar with specialization in registration, class scheduling, classroom scheduling and utilization, final exam scheduling, class requisites, academic calendar, and course catalog management. Serve as a proactive member of the managerial team, providing both oversight and support of day-to-day functions with the ability to resolve most complex escalated issues. As an SIS “super-user,” analyze and configure high-priority and high-volume SIS processes that impact student records. The Assistant Registrar is expected to leverage their functional SIS expertise to identify, recommend, and implement...
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Maintain databases within guidelines: perform data entry; identify and clarify incomplete or inconsistent data; resolve related problems. Prioritize office activities and delegate work to student and/or casual employees. Answer, screen and respond to high volume of telephone calls, voicemails, and emails. Serve as primary source of information to the general public, students, staff and faculty on policies, procedures, programs, and office activities. Cover for other staff as needed in other student facing roles. Operate personal computer equipment using a variety of database and spreadsheet software applications; analyze project requirements and feasibility; clarify project specifications; establish work priorities; set-up, type and generate a variety of documents...
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The School of Law is seeking a talented Administrative Aide II to support the Office of Financial Management (OFM). This individual will provide comprehensive support to OFM, the Director of Fiscal Affairs, as well Law School centers, institutes, committees, programs and/or conferences as needed. Perform a wide range of clerical, secretarial and general office duties including those of a confidential nature. Prioritize office activities and delegate work to student and/or casual employees. Respond to inquiries displaying a comprehensive knowledge of the departmental offerings and policies. Interact with the general public and act as NYU contact/liaison. Interact with University personnel including those at the senior level regarding specific issues and problems....
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Rotate through clinics on a daily or weekly basis to provide clinic staffing resources to understaffed areas. Monitor daily clinic operations, within guidelines, in accordance with NYUCD Standard Operating Procedures. Prioritize clinic activities and delegate work to student and/or casual employees. Act as work leader to junior clerical support staff. Provide customer service support to dental clinic patients, from greeting and routing patients to maintaining data integrity in Dentrix and performing cashier duties. Maintain student and patient appointment book; reconcile encounter forms. Triage emergencies. Arrange for substitute patients as cancellations occur. Schedule follow up exams. Ensure adherence to policies and procedures, making suggestions for enhancements and improvements.
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Provide excellent customer service and serve as primary source of information to general public and patients on clinic hours, clinic policies and procedures, fees and payment schedules, insurance and provide general and more specialized information. Promote customer service efforts and assist with efforts to measure and improve patient satisfaction for the College of Dentistry; recommend improvements to telephone communication standards/protocols. Utilize answering service software and NYU telecommunications options to monitor call volume and distribution, abandonment rates, recall program and messages left; prepare and review call volume reports. Utilize the Patient Assignment system to schedule and confirm appointments and assign patients to students. Prescreen patients for...
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