Manager, Student Services

Posting Number 2021-8658
Posted Date 7 days ago(9/14/2021 8:28 AM)
Location : Location
US-NY-New York
Department
CDV-Bursar/Washington Square
School/Division
Office of the SVP Finance and Budget/Chief Financial Officer (WS2704)
Compensation Grade
Band 53
Union
N/A
FT/PT
Full-Time
Category
Finance/Real Estate/Procurement/Grant Management

Position Summary

Manage the Bursar customer service support to students, parents, and the NYU Community. Assist with the management of all phases of the Bursar’s front facing Student Service contacts with current students. Interface with students, parents, other internal NYU offices and general community to help resolve problems. Review and provide input on team metrics reports.

Qualifications

Required Education:
Bachelor’s degree

Preferred Education:
N/A

Required Experience:
At least 5 years of relevant professional or equivalent combination.

Preferred Experience:
N/A

Required Skills, Knowledge and Abilities:
Excellent organization, interpersonal and communication skills. Demonstrated knowledge of FERPA and Excel.

Preferred Skills, Knowledge and Abilities:
Knowledge of student information systems preferred and ability to work well with diverse constituencies. Ability to use independent judgement.

Additional Information

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.

EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity

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