Director, Bookstore Contract Services & Operations

Posting Number 2021-8008
Posted Date 1 month ago(5/24/2022 9:50 AM)
Location : Location
US-NY-New York
Campus Services
Office of the SVP Finance and Budget/Chief Financial Officer (WS2704)
Compensation Grade
Band 54
Campus/Auxilary/Transportation, Facilities, Public Safety

Position Summary

The Director, Bookstore Contract Services & Operations will:

- Oversee, direct, and manage NYU’s Bookstore operations and the contractual relationship with the vendors who provides services for the NYU bookstore.

- Act as a liaison and strategic partner between the vendor and the University stakeholder and schools.

- Ensure that the vendor meets expectations as outlined in the service agreement.

- Be responsible for strategic planning, programs and the quality and financial performance of the bookstore.

- Have direct oversight and authorization of the payroll approval and reconciliation for NYU’s employees and or student employees working at the bookstore.


Required Education:
Bachelor's Degree Business or related field

Preferred Education:
Master's Degree or MBA preferred

Required Experience:
7+ years progressive operational, fiscal and management experience or an equivalent combination. Must include previous experience in operations and vendor management. Must include experience with quality assurance programs, service negotiations, contract evaluation and management, marketing, strategic planning and budget management. Experience with standard office technology (MS Office, Google) with strong excel skills. Experience implementing and promoting best practices in a retail operation.

Preferred Experience:
Experience in publishing or bookstore trade operations. Experience within retail industry with large volume ($20 M+). Management and supervisory skills in accounting. Previous experience managing union staff. Higher Education bookstore management highly preferred.

Required Skills, Knowledge and Abilities:
Strategic thinking and excellent written and verbal communications skills are required. Advanced knowledge of financial analysis, and transforming strategic plans into financial projections and operational plans. Ability to analyze, interpret, and communicate a variety of financial information to individuals at all levels. Excellent organizational, problem-solving, and negotiation skills. Ability to execute and integrate complex analyses and prepare comprehensive summaries and projections. Knowledge of finance, budgeting, inventory and cost control procedures. Intermediate computer skills: knowledge of software to quantify and illustrate complex business and financial reports, comparisons, impacts, and/or projections.

Additional Information

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at

EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity


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