Associate Director, Global Programs

Posting Number 2021-7952
Posted Date 1 month ago(5/6/2021 10:12 AM)
Location : Location
US-NY-New York
Global Affairs, Administration
Steinhardt School of Culture, Education, and Human Development (ED1084)
Compensation Grade
Band 53
Academic Program Support

Position Summary

Provides leadership and executes 30+ graduate, faculty-led global programs in multiple countries, responsible for spearheading ongoing development of policies, systems, and standards. Supervises and develops one full-time and one or more student employees. Helps full-time staff to cultivate student worker management skills. Supports strategic planning, emergency response, implementation, and assessment of international academic programs. Works closely with unit leadership of various campus stakeholders including: registrar, public safety, graduate admissions, academic affairs, experiential learning, faculty affairs, IT, and global partners to deliver study abroad programming, develop new initiatives, and measure success. Manages program budgets and communications.


Required Education:
Bachelor's Degree

Preferred Education:
Master's Degree in International Education, Higher Education, or other related area.

Required Experience:
5+ years of increasingly responsible professional level experience, or equivalent combination of education and experience, in global program office administration including management of full time staff. Experience and skill in study abroad database management, marketing, recruitment, and advisement of program participants. Experience assessing programs through course evaluations, student focus groups, close partnership with faculty, and on-site observations. Budget management, analysis and forecasting.

Preferred Experience:
5+ years of significant experience overseeing the development of a body of study abroad programs; experience working closely and independently with a variety of constituencies including faculty and university leadership; experience advising students in professional and liberal-arts programs. Expert knowledge of academic affairs and administration in educational environments. Experience living, working, or studying overseas. Proficiency in a foreign language. Demonstrated active engagement with international education professional organizations. Service on internal university committees.

Required Skills, Knowledge and Abilities:
Excellent communication skills; strong problem solving skills. Ability to plan and oversee a variety of projects working in close partnership with a range of first-time to seasoned faculty program leaders. Meet deadlines and uphold attention to detail under minimal supervision. Experience in data analytics, mastery of database management, and managing complex projects independently. Outstanding communication, interpersonal, and public speaking skills and ability to coach full-time and student employees in the same. Must be detailed oriented, organized, proactive, and patient; prioritize work assignments for full-time staff and student workers alike. Must be willing and legally able to travel internationally. Proficiency in Microsoft Office Suite (Word, Excel, Access, etc.) required. Experience with LMS, admissions software.

Preferred Skills, Knowledge and Abilities:
Ability to adapt to changing circumstances through learning, flexibility and resilience. Active participation in international professional organizations establishing best practices for the fields of study abroad, international education, and higher education. Progressively responsible experience working in a higher education setting, interfacing with student services, emergency and risk management, registrar, bursar, and faculty. Demonstrated track record of excellent judgment and communication skills, and the ability to temporarily assume responsibilities of other senior staff as necessary. Ability to manage and develop full-time staff and student workers, budget management experience, and maintain confidentiality in student records, salary and budget information.

Additional Information

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at

EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.