• E-Learning Specialist

    Posting Number 2020-7172
    Posted Date 2 weeks ago(2/11/2020 2:59 PM)
    Location : Location
    US-NY-New York
    Department
    NICHE E-Learning
    School/Division
    Rory Meyers College of Nursing (NS1058)
    Compensation Grade
    Band 52
    Union
    N/A
    FT/PT
    Full-Time
    Category
    Technology
  • Position Summary

    The E-Learning Specialist will provide integrated technology solutions for NICHE’s E-Learning platform. Consult with NICHE members and analyze, evaluate, and diagnose all escalated, non-routine issues within the Learning Management System (LMS) platform. Prepare and deliver communication and training materials for client support by providing one-on-one and team training and troubleshooting to site coordinators, requiring periodic travel to various site locations. Actively engage with the LMS vendor, proactively test the site’s functionality, provide user solutions, and ensure positive vendor relations. Develop training manuals, project manage the review process for clarity and functionality, and ensure training materials are appropriately made available.

     

    Qualifications

    Required Education:
    Bachelor’s Degree

    Required Experience:
    3 years of relevant experience providing user support and training, or equivalent combination of education and experience

    Preferred Experience:
    Experience working in an e-learning environment and with the administration of an online learning platform.

    Required Skills, Knowledge and Abilities:
    Excellent interpersonal, problem solving, and presentation skills. Ability to interpret technical requirements and communicate information to individuals at all levels.

    Additional Information

    NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/sustainability.

    EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity

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