Provide audio/visual and multimedia support services to the David B. Kriser Dental Center community including minor equipment repair, troubleshooting, installation, event supports, and equipment delivery and retrieval. Operate a wide variety of audio/visual equipment including specialized equipment requiring significant training. Operate equipment during special events. Assist with pre-installation or pre-event surveys and consultation, discussing with customers their audio/visual needs and capabilities and advising them on the equipment that would best meet those needs. Perform routine maintenance and basic repair or equipment.
Required Education: High School diploma or equivalent and some relevant technical training.
Required Experience: 1 to 2 years' of related experience. Experience providing customer support.
Preferred Experience: 2 or more years of experience providing related technical support in a high volume environment. Experience with computers (desktop/laptop), Windows, and Macintosh platforms.
Required Skills, Knowledge and Abilities: Knowledge of and ability to operate a wide variety of media equipment. Ability to work both independently and in a groupsetting. Ability to take initiative.