Reporting to the Assistant Registrar, the Registration Specialist is expected to have an in-depth understanding of University registration, evaluation, and scheduling policy, procedure, regulations, and SIS modules and data maintenance associated with these functions. With peak period support from the Assistant Registrar, this Specialist manages many registration operations in the University Registrar, including but not limited to, the configuration of registration appointments, holds, course evaluations, class schedules, course catalogs, requisite maintenance, and exam schedules. The Registration Specialist maintains current knowledge of SIS updates and functionality and regularly reviews office policies and procedures to ensure accurate, compliant, and timely management of student records.
Required Education: Bachelor’s degree
Preferred Education: Master’s degree
Required Experience: 3+ years’ relevant experience in data maintenance/management and office operations in a college or university office (with Enrollment Management functions), or an equivalent combination of education and experience.
Preferred Experience: Experience handling registration, scheduling or course evaluation functions.
Required Skills, Knowledge and Abilities: Exceptional attention to detail and accuracy. Demonstrated data management and reporting skills. Ability to analyze and solve complex problems. Proficiency with computers, Microsoft Office, and student information systems. Strong organizational skills with the ability to simultaneously manage multiple projects in a fast-paced environment. Ability to consistently meet deadlines. Ability to interact with a diverse population and all levels of personnel. Ability to demonstrate tact and diplomacy when dealing with difficult issues and/or diverse organizations. Ability to develop positive and cooperative relationships with students, faculty, staff, parents, professional colleagues, and the public. Excellent written and verbal communication skills. Ability to promote a cooperative work environment.
Preferred Skills, Knowledge and Abilities: Strong preference for proficiency in PeopleSoft Campus Solutions and/or 25Live. Strong preference for proficiency in query and report writing. Ability to lead a team to facilitate procedural change. Strong technical skills. Knowledge of FERPA and higher education credentials best practice.