Bachelor's degree with Information or Technology security credentials.
Bachelor's degree in Computer Science and/or certification as Systems Administrator and information or technology security certification. Credentials can include but are not limited to MCSA, MCITP, SSCP, Security+, CCNA, CEHv9, CISA, CISSP, GPEN, or CRISC.
5 years' experience installing, configuring, and maintaining hardware/software in a complex network environment with at least 3 years’ systems management experience or an equivalent combination of education and experience. Must include experience troubleshooting and staff supervision. At least 2 years Windows Server experience.
Experience in an academic client services environment. Experience with virtual machines and cloud storage.
Required Skills, Knowledge and Abilities:
Knowledge of Microsoft Windows, Microsoft Office, Google Apps, VMWare, Citrix XenDesktop, and Box. Must include familiarity with a ticketing system (preferably ServiceNow/ServiceLink). Excellent verbal, analytical and problem solving skills. Ability to communicate technical information to a non-technical audience. Knowledge of a variety of current and emerging technologies.
Preferred Skills, Knowledge and Abilities:
Experience with Ethernet, firewalls, security software, computer imaging, virtual machines, cloud storage, file shares, Windows servers, and project management. Experience with VMWare vSphere, Citrix Studio, and Ellucian Advance a plus.