This position is an 8-month limited term position. The Onboarding Specialist (OS) will deliver a superior new hire experience by providing a high level of customer service and maintaining quality throughout the pre-employment onboarding process. The OS will ensure the completion and accuracy of all pre-employment processes and forms according to the policy and guidelines, while maintaining data integrity. In providing this support, the As an active member of the University Human Resources community, the OS will interact with new hires, Recruiters, Human Resource Officers/HR Business Partners, School/Unit points of contact and other areas of Human Resources as needed. The OS is also responsible for hire related transactions from start to completion as well as managing relationships with new hires. The OS will also assist supervisors in the development of onboarding related metrics, analytics, dashboards, and assist with Onboarding Center related projects. Additionally, the OS will participate in process improvement initiatives.
Required Education: Bachelor's degree
Required Experience: 2+ years of relevant experience as a human resources coordinator, on-boarding specialist or equivalent combination of education and work experience. Experience presenting in front of small and larger groups.
Preferred Experience: Experience in a shared services environment.
Required Skills, Knowledge and Abilities: Ability to work in a team environment. Ability to administer business processes and requests consistently with general supervision. Ability to assess problems and promptly resolve or identify appropriate team to resolve. Strong oral and written communication skills. Strong interpersonal skills with the ability to work with and collaborate across the University and University Human Resources at all levels within and outside the organization. Strong time management, attention to detail and ability to manage individual assignments. Ability to handle sensitive situations and maintain a high degree of confidentiality. Proficient in Excel and PowerPoint.
Preferred Skills, Knowledge and Abilities: Knowledge of the Workday HRIS system and reporting environment. Understanding of UHR and NYU policies and procedures. Working knowledge of service request management tools. Working knowledge and use of office productivity tools (e.g., MS Office applications) and web-based applications.