Manage day-to-day activity of assigned clinics, ensuring patient records are completed, encounter forms are tracked for billing, and fees are collected; develop new office guidelines and procedures; ensure patient care is delivered in a timely and appropriate manner; collaborate with dental students and faculty to resolve patient problems; authorize special payment arrangements and approve discounts; supervise staff, and administer budgets.
Required Education: Bachelor's degree and
Required Experience: 3 years' relevant experience or equivalent combination. Must include experience supervising office and/or clinical activities and staff and budget administration.
Preferred Experience: Experience in a large dental clinic operation.
Required Skills, Knowledge and Abilities: Excellent interpersonal, communication, and customer service skills. Ablility to train staff in use of customer service techniques. Knowledge of word processing, spreadsheet, and database software.
Preferred Skills, Knowledge and Abilities: Familiarity with Article 28 and related health protocols.