The Office of the Provost is seeking a proactive, ambitious Administrative Aide II with exceptional organizational skills to serve as the central administrative lead for the Office of Academic Program Review & Assessment (OAPRA).
OAPRA is responsible for university-wide Middle States accreditation, managing New York State and multi-state authorization for all active programs, and academic assessment for NYU. This is a mission-driven organization within the Office of the Provost, focused on providing excellent service to our University liaisons. Led by the Assistant Vice Provost, the office establishes and maintains sensitive digital and paper records in the University program archive; liaises with University organizations, schools, and external vendors in support of our clients and stakeholders and through a variety of communications or media (office-sponsored events, meetings, travel, calendaring, website updates, ad hoc research, visually-appealing reports and other presentations for University-wide distribution); and ensures that the Office's work product and deliverables fully serve stakeholders' needs and effectively uses NYU-sponsored workplace technologies to further our organizational goals.
OAPRA values sound judgment, the ability to prioritize responsibilities effectively, and a positive team-player approach to work and the University clients we serve. The Administrative Aide II performs a wide range of clerical, secretarial and general office duties including those of a confidential nature. Prioritize office activities and delegate work to student and/or casual employees. May act as work leader to junior clerical support staff. Respond to inquiries displaying a comprehensive knowledge of the department's activities, policies and programs. Interact with the general public as NYU liaison and with University personnel including those at the senior level to resolve issues and problems. Customize and/or compose letters on own initiative or in response to requests for information. Perform general word processing duties utilizing intermediate to advanced-level functions. Modify and/or create databases and complex spreadsheets. Monitor complex department budgets and/or grants.
High School diploma or equivalent.
3 years of office experience. Experience providing a high level of customer service.
Required Skills, Knowledge and Abilities:
Proficiency with intermediate to advanced word processing, spreadsheet and database applications. Moderate to fast, accurate keyboarding. Good proofreading and writing skills.
2 years of office experience (with Associate's degree). 1 year of office experience (with Bachelor's degree).
Preferred Skills, Knowledge and Abilities:
Proficiency with intermediate to advanced Microsoft Office or proficiency with Apple. Knowledge of desktop publishing software. Knowledge of Access.
EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity