• Data Analyst

    Posting Number 2018-4547
    Posted Date 1 month ago(10/9/2018 4:35 PM)
    Location : Location
    US-NY-New York
    Department
    UDAR Information and Technology Services
    School/Division
    University Development and Alumni Relations (WS1006)
    Compensation Grade
    Band 52
    Union
    N/A
    FT/PT
    Full-Time
    Category
    Technology
  • Position Summary

    Provide high level data reporting support for the University’s alumni and donor database (Ellucian’s Advance). Primary technical liaison between end-users and University Development and Alumni Relations (UDAR) reporting. Monitor and resolve data retrievals and reports in a timely manner using ticketing system. Develop and manage UDAR reports and retrievals. Manage supplemental assistance as needed. Administer data mining and reporting using various technologies including MS SQL, SSRS Package, DTS jobs, Tableau, Crystal Reports, Oracle, and .NET. Provide problem solving, troubleshooting, training, and technical expertise to all UDAR data retrievals; respond to requests for technical advice from users regarding information retrieval tools supported by UDAR.

    Qualifications

    Required Education:
    Bachelors Degree 

    Preferred Education:
    Master's Degree and experience in an academic and/or research environment.

    Required Experience:
    2 years' relevant experience or equivalent combination. Must include experience providing technical support and utilizing troubleshooting techniques for resolving problems with hardware and software applications. Must include experience providing training to non-technical users.

    Preferred Experience:
    Prior higher educational or fundraising experience.

    Required Skills, Knowledge and Abilities:
    Excellent data analysis, planning, analytical, problem solving, and communication skills. Ability to communicate technical information to a non-technical audience. Ability to work independently and in a team environment under deadline pressure. Proficiency using programming languages & applications (Microsoft SSRS, SQL, Crystal Reports). Knowledge of a variety of current and emerging technologies.

    Preferred Skills, Knowledge and Abilities:
    Box, Tableau, .NET, PL SQL, Visual Basic and Java script.

    Additional Information

    EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity

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