The Associate Director, Advisement & Student Services will provide counseling, advisement and student services to graduate and PhD students to ensure their success in enrolled degree programs. He/she will manage and oversee all academic, administrative, and program services operations of selected academic programs. The position will collaborate with Associate Dean, Assistant Dean, Senior Director, and Faculty Directors to develop short- and long-term goals for the academic programs and services provided to the students. He/she will make recommendations for curriculum updates or changes and will implement academic program changes. The position will develop and implement academic program policies and processes to support the success of students and ensure adherence to University guidelines. The position will manage program-wide initiatives and events. He/she will develop and manage program budgets and supervise program staff. The position will develop and cultivate effective relationships with University and School constituencies and outside contacts to help achieve program objectives. He/she will manage the flow of student issues and concerns; develop best practices and provide solutions to address both routine and complex concerns. He/she will also partner with the associate dean and senior director on activities related to the recruitment, admission, enrollment, orientation, and retention of students.
Bachelor's degree is required.
Master's degree in higher education, public administration, public policy or urban planning
5 year’s relevant professional-level experience or an equivalent combination. Must include experience in student advisement, student services and/or program development.
Experience in staff management, project management or event planning
Required Skills, Knowledge and Abilities:
Excellent communication, presentation, writing, and relationship management skills. Ability to interact with a diverse population at all levels. Must demonstrate excellent leadership, analytic, and organizational skills. Knowledge of standard office software. Ability to work some evenings and Saturdays required.
Preferred Skills, Knowledge and Abilities:
Ideally, candidate should work well in teams and exhibit high productivity.
NYU Wagner prepares public service leaders to translate ideas into actions that have an effective and lasting impact on the public good. Our faculty’s research changes the way people frame, understand, and act on important public issues. We provide our students with critical skills, access to all that New York City has to offer, and a deep understanding of context surrounding public service challenges—which they use to improve cities and communities across the globe.
For more information about Wagner, please visit our website.
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