• Associate, Technology Leadership Program-Product User Experience/Quality Assurance Specialist

    Posting Number 2018-4472
    Posted Date 3 weeks ago(5/3/2018 1:33 PM)
    Location : Location
    US-NY-New York
    Department
    Technology Leadership Program
    School/Division
    NYU IT (WS1170)
    Compensation Grade
    Band 52
    Union
    N/A
    FT/PT
    Full-Time
    Job Family
    Technology
  • Position Summary

    The Associate, Technology Leadership Program will have the opportunity to gain valuable skills and hands-on experience directly aligned to NYU Information Technology’s (NYU IT) strategic initiatives and core services in support of the university’s daily operations and visionary goals. The Technology Leadership Program (TLP) will cover a 24 month period, during which participants will have two 12 month rotations, based on individual interests and determined by divisional needs. The following rotational assignments will be available: IAM Developer Security Operations Analyst Product User Experience/Quality Assurance Specialist Cloud Systems Administrator Digitalization Business Analyst Duties may include the following: test and develop business and academic applications, analyze and make recommendations for change to business process, fine tune cloud and other system configurations, monitor system performance, analyze threat activities and respond to security incidents.

     

    The following rotational assignments will be available:

     

    IAM Developer

    Security Operations Analyst

    Product User Experience/Quality Assurance Specialist

    Cloud Systems Administrator

    Digitalization Business Analyst

    Qualifications

    Required Education:
    Bachelor’s Degree (earned by June of the program application year)

    Preferred Education:
    Major in Management Information Systems, Computer Science, Engineering, or Business with a technical concentration or minor

    Required Experience:
    N/A

    Preferred Experience:
    Internship or co-op experience in an IT related function

    Required Skills, Knowledge and Abilities:
    Demonstrated leadership in a school or community organization Excellent quantitative, analytical and communication skills Natural teamwork skills Eagerness to embrace, thrive in and drive change Ability to work flexibly under pressure and tight deadlines, as well as manage multiple projects independently Capable of learning quickly and managing change effectively Aptitude to digest large amounts of information and use it to develop innovative solutions Demonstrated proficiency in Microsoft Excel and PowerPoint Able to work in a global business environment Able to multitask and prioritize tasks with strong attention to detail

    Preferred Skills, Knowledge and Abilities:
    Solid technical foundation with some programming experience

     

    Product User Experience/Quality Assurance Specialist

     

    40%        Testing/QA:  Work closely with the NYU Classes product and other academic applications to test new functionalities.  Develop and execute Quality Assurance test cases to support the software development lifecycle and ensure that issues are identified and resolved quickly. Write scripts as necessary to enhance Academic Application functionality and usability.

     

    40%        User Experience:  Utilizing a variety of methods (test applications, power point, spreadsheets, meetings, etc. ) work with end users in the NYU community (students / faculty / administrators) to gather feedback on Academic Applications to enhance functionality.

     

    20 %       Documentation:  Collaboration with Teaching and Learning with Technology team for documentation and instructions appropriate for end users to ensure full usability of end product.

    Additional Information

    EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity

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