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Information Technology Specialist

Information Technology Specialist

Posting Number 
2018-4096
Location : Location 
US-NY-New York
Posted Date 
1/9/2018
Compensation Grade 
Band 52
Union 
N/A
School/Division 
Steinhardt School of Culture, Education, and Human Development (ED1084)
Department 
Administration & Finance-Facilities/IT (Administration-Monthly)
FT/PT 
Full-Time

More information about this job

Position Summary

Provide information technology support to clients, including administrators, faculty, and researchers, across all Steinhardt units to ensure the appropriate deployment and use of technology resources. Consult with clients on technological aspects of instructional, administrative, and research-related projects and issues to provide customized state-of-the-art solutions within given requirements/budget constraints and in accordance with University computing and data policies as well as current industry best practices.

Qualifications

Required Education:
Bachelor's degree in Computer Science or related field

Preferred Education:
Master's Degree

Required Experience:
2 years' relevant experience or an equivalent combination of education and experience. Must include experience supporting information technology, training, research, and client service in an academic environment.

Preferred Experience:
Experience working in a University/College environment.

Required Skills, Knowledge and Abilities:
Expertise in one or more of the following areas: PC and Mac hardware and software, KACE Imaging, volume software licensing, statistical computing, cloud file storage (e.g. Google Apps for Education, NYU Box), Information Security Protocols (e.g. COBIT 5, NIST)

Preferred Skills, Knowledge and Abilities:
Knowledge of Zendesk.

Additional Information

EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity

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