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StudentLink Representative

StudentLink Representative

Posting Number 
Location : Location 
US-NY-New York
Posted Date 
Compensation Grade 
Local 3882 - 09
Local 3882 - Union of Clerical, Administrative and Technical Staff (UCATS)
Student Link (WS2319)
Student Link

More information about this job

Position Summary

Serve as initial contact and a source of information to the general public, students, staff and faculty on policies, procedures and office activities and provide basic information for the StudentLink Center. Respond to inquiries displaying a comprehensive knowledge of policies, procedures and office activities. Assist with the prioritization of office activities and delegate to and monitor work of student employees. Compose letters and correspondence. Perform general word processing, spreadsheet and data entry duties utilizing intermediate-level functions.


Required Education:
High school diploma or equivalent.

Required Experience:
2 years of office experience.

Preferred Experience:
Experience in higher education or a shared services environment.

Required Skills, Knowledge and Abilities:
Excellent customer service skills. Ability to prioritize in a fast-paced environment. Proficiency with intermediate-level word processing, spreadsheet and database applications. Moderate, accurate keyboarding.

Preferred Skills, Knowledge and Abilities:
Proficiency with intermediate-level Microsoft Office. Good writing and proofreading skills. Fluency in at least one of the following languages: Mandarin, Korean, Hindi, Bengali, or Punjabi.

Additional Information

EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity

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