High School diploma or equivalent and some relevant technical training.Preferred Education:
Relevant certification.Required Experience:
2-3 years of related experience. Experience providing customer support in an information technology environment.Preferred Experience:
Experience providing support in a lab or department within a university setting.Required Skills, Knowledge and Abilities:
Understanding of computing procedures and standards, as well as desktop and network configurations. Ability to operate a wide variety of technology equipment. Skilled at troubleshooting and performing moderately complex repairs.Preferred Skills, Knowledge and Abilities:
Knowledge of specialized software, systems, or technologies.