Under the supervision of the Associate Director of Operations, the Operations Specialist will be responsible for the initial review and processing of Tandon Graduate applications while providing excellent customer service. The Operations Specialist will work with office leadership to meet graduate enrollment goals in accordance with the University’s strategic plan. The Operations Specialist will assist the Associate Director in managing daily application processing and in managing the day to day responsibilities of Graduate Admission’s Graduate Assistants. The Operations Specialist will maintain enrollment data and create Ad Hoc reports as necessary.
Bachelor’s degree required with at least two years of higher education administration experience
STEM higher education preferred
Experience working with academic university transcripts
Preferred experience with international credentials
Required Skills, Knowledge and Abilities:
Understanding/working knowledge of PeopleSoft based student information systems or other student information systems
Excellent skills in problem solving, resolving complex application issues
Experience in using technology (e.g. CRM, MS Office, enrollment management systems, web management, database management, etc.) to support operations, data management, and professional presentations
Preferred Skills, Knowledge and Abilities:
Demonstrate proven technological ability, creativity, flexibility, and a keen willingness to work in a dynamic, fast-paced, team-oriented office.
Excellent writing skills and interpersonal communication
EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity