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Assistant Director, Accessible Technology Services

Assistant Director, Accessible Technology Services

Posting Number 
Location : Location 
US-NY-New York
Posted Date 
Compensation Grade 
Band 53
NYU IT (WS1170)
Service and Compliance

More information about this job

Position Summary

The Assistant Director of Technology Accessibility Services will to help to establish and implement ongoing digital accessibility services at NYU. The Assistant Director will help to create a world-class accessible online experience at NYU. The successful candidate will be a manager who can build a team at NYU to provide accessibility auditing, remediation, consultation, training and support, with a focus on universal design and excellent client experience, regardless of what method is used for access. The Assistant Director will run a team supporting the NYU community in meeting current accessibility standards by working with the wider NYU community of website owners and content creators to create, maintain or advise on the maintenance of accessible websites within CMS environments such as AEM, Drupal and WordPress; vendor platforms such as Sakai, PeopleSoft, Slate and OrgSync, and locally developed applications; and digital content. This role will bring strategic thinking on accessibility compliance in higher education, and knowledge on creating accessible user interfaces across the entire software development lifecycle. The Assistant Director will partner with Procurement and those purchasing software to ensure vendors are held to strong accessibility standards. This new role requires a client-focused individual with a passion for accessibility and the ability to work with the community to develop new services. A key responsibility will be creating a team - across the university - of web and accessibility specialists to handle remediation, training, consultation, quality assurance and other forms of support. This role will craft an operational model with processes that work in NYU’s highly distributed environment. The Assistant Director will provide oversight, technical leadership, and expert guidance for effective accessibility services at NYU.


Required Education:
Bachelor's Degree in a relevant technical field and six years of related technical experience or an equivalent combination of education and experience.

Preferred Education:
Master’s Degree in a relevant technical field and ten years of related technical experience or an equivalent combination of education and experience.

Required Experience:
Providing service to a wide and diverse community of technical and non-technical staff.

Preferred Experience:

Required Skills, Knowledge and Abilities:
• Demonstrated knowledge of web environments from a technical perspective. • Demonstrated understanding of digital accessibility and ability to guide both user interface designers and developers in accessibility best-practices • Proven ability to collaborate with a team of professionals, as well as work directly with the NYU community to increase accessibility awareness. • Demonstrated ability as a service lead, who can develop and grow an appropriate service delivery model for accessibility. • Excellent oral and written communication, presentation and facilitation skills. Ability to build consensus and devise training programs which elevate NYU’s shared commitment to accessibility

Preferred Skills, Knowledge and Abilities:
• Project management skills preferred • Experience with mobile web application development is a plus

Additional Information

EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity

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