Perform a wide range of clerical, secretarial, and general office duties including those of a confidential nature. Prioritize office activities and delegate work to student and/or casual employees. May act as work leader to junior clerical support staff. Respond to inquiries displaying a comprehensive knowledge of the department's activities, policies, and programs. Interact with the general public as NYU liaison and with University personnel including those at the senior level to resolve issues and problems. Customize and/or compose letters on own initiative or in response to requests for information. Perform general word processing duties utilizing intermediate to advanced-level functions. Modify and/or create databases and complex spreadsheets. Monitor complex department budgets and/or grants. Position will function as support for the functioning of the Academic Resource Center (ARC), which offers a variety of academic support resources, including cross-school advising and peer tutoring through the University Learning Center.
High School diploma or equivalent
3 years of office experience. Experience providing a high level of customer service.
2 years of office experience (with Associate's degree). 1 year of office experience (with Bachelor's degree).
Required Skills, Knowledge and Abilities:
Proficiency with intermediate to advanced word processing, spreadsheet and database applications. Moderate to fast, accurate keyboarding. Good proofreading and writing skills.
Preferred Skills, Knowledge and Abilities:
Proficiency with intermediate to advanced Microsoft Office or proficiency with Apple. Knowledge of desktop publishing software. Knowledge of Access.
EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity