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Assistant Director, Advisement & Student Services

Assistant Director, Advisement & Student Services

Posting Number 
Location : Location 
US-NY-New York
Posted Date 
Compensation Grade 
Band 53
Robert F. Wagner Graduate School of Public Service (PS1046)
Student Services

More information about this job

Position Summary

Manage and oversee all academic, administrative, and student services operations of select academic programs. Manage flow of student issues and concerns; provide direct advisement services to students. Develop and manage program budgets. Collaborate with faculty directors to develop short- and long-term goals for the academic programs and services provided to their students. Develop and cultivate effective relationships with University and School constituencies and outside contacts to help achieve program objectives. Serve as a reader on the admissions committee and represent the programs at recruitment events.


Required Education:
Bachelors degree

Preferred Education:
Relevant masters degree (e.g. MPA, MA in Higher Education)

Required Experience:
3-5 years of related experience in higher education or public service administration, including managing programs and providing one-on-one service to students.

Preferred Experience:
Prior experience liaising with faculty and managing data

Required Skills, Knowledge and Abilities:
Must possess outstanding customer service skills, the ability to maintain extremely well-organized records, and a detail-oriented approach. Excellent interpersonal skills, as well as oral and written communication skills, are also a necessity in this role. Counseling, student advisement, and the ability to interact with individuals at all levels are required, as well as knowledge of standard office software and the ability and willingness to learn reporting applications.

Additional Information

EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity

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