Coordinate the activities of online customer orders. Review Departmental request and route to the proper buyer and vendor. Coordinate associated receiving and processing operations within guidelines. (e.g ensure proper receiving and routing to correct customer, including shipping of merchandise out of the store) Assist with all other Web ordering processes.
Required Education:
High School Diploma or equivalent
Required Experience:
2+ years retail experience; experience providing customer service. Experience with point of sales cash register.
Preferred Experience:
Experience in college store or large volume store.
Required Skills, Knowledge and Abilities:
Excellent verbal and communication skills. Strong problem solving skills. Familiarity with database and online tracking systems; ability to assign and review work to casual and student staff. Comfortable working with the public.
In compliance with NYC's Pay Transparency Act, the hourly rate for this position is USD $37.329. This rate is based on bargaining unit contracts. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.
NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.
NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.