The Assistant Director, Advising & Student Services is a part of the team responsible for managing the academic advising and student services operations for the BS Business and Technology Management, MS Management of Technology, MS Industrial Engineering, and PhD Human-Centered Technology Innovation and Design programs housed in the Department of Technology Management and Innovation. This position will supervise and ensure timely and efficient academic advising & student services for the department’s 800+ students. This includes hosting regular one-on-one appointments with students, overseeing all administrative processes associated with student advisement, and developing academic and extracurricular services and offerings to better serve the department’s growing student population. This position will be the primary decision maker on all matters of academic advising, academic policy enforcement, and student services administration. This role will serve as the intermediary between advisors/students and department leadership on all matters related to academic advising, academic probation, student degree progression/success, adherence to department/Tandon academic policy, and will determine the proper escalation pathways on all issues. The Assistant Director will also oversee a team of full-time staff advisors, and work collaboratively with faculty PhD advisors.