The mission of the Office of Graduate Marketing and Admission Consulting (GMAC) is to support and collaborate with NYU graduate and professional programs in order to guide and attract a diverse community of prospective students to the university. Every day, the GMAC Recruitment and Engagement Team assists these students in exploring and understanding the wide array of university programs available to them. Through personalized front-line customer service, we provide tailored support to address their admissions inquiries and concerns and connect them with the school admission experts that align with their interests.
The Graduate Admissions Coordinator plays a crucial role within the Office of Graduate Marketing and Admission Consulting by assisting in managing a team of 15-20 graduate student workers, known as Graduate Admissions Assistants (GAAs). Provide day-to-day support and monitoring of the GAAs assignments and workloads. Contribute to graduate recruitment and outreach efforts through planning, executing, and attending on and off-campus recruitment events and other programs, aimed at marketing NYU graduate and professional programs to prospective students. Serve as a point of escalation for graduate student service issues. Advise prospective students to identify suitable graduate or professional programs aligned with their academic and career goals. Track, analyze, and report on the success of graduate recruitment and engagement efforts utilizing the admissions system, Slate, and other evaluation methods.
We encourage work-life integration for our employees, therefore this position is eligible for a hybrid work arrangement.
Required Education:
Bachelor's Degree
Required Experience:
2+ years of relevant professional experience in higher education, admission, customer service, advising/counseling, marketing, or equivalent combination of education and experience.
Preferred Experience:
2+ years of experience leading a team.
Required Skills, Knowledge and Abilities:
Outstanding communication, interpersonal, writing, and public speaking skills. Counseling/mentoring skills. Ability to supervise work processes, lead a team, and provide team leadership. Experience in events or marketing planning and execution. Strong customer service skills. Ability to manage sensitive situations. Experience working with diverse internal and external populations. Proficiency with technology, social media, Microsoft Office, Google Applications Suite. Ability to work occasional evenings, weekends, and travel when necessary.
Preferred Skills, Knowledge and Abilities:
Ability to manage processes and coordinate work activities. Proficiency with database applications. Ability to work collaboratively across organizational lines. Strong analytical skills. Graphic design experience (Adobe Photoshop, InDesign).
In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $58,500.00 to USD $66,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.
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