Instruction and Outreach Associate

Posting Number 2024-13252
Posted Date 3 months ago(3/26/2024 12:41 PM)
Location : Location
US-NY-New York
Hybrid Remote Work Classification
Fully Onsite: 100% Onsite
Business, Economics, and Entrepreneurship
Division of Libraries (LB1082)
Compensation Grade
Band 52

Position Summary

Lead the provision of instruction and outreach services within the Library, including especially those associated with classes, undergraduate programs, and student organizations. Perform triage to route reference queries to the appropriate specialist and answer general questions, especially questions related to real estate, marketing, and other SPS majors. Staff the desk in concert with other reference providers. Work to support collections access program as needed. Participate in various special projects and initiatives as assigned.


Required Education:
Bachelor's Degree

Preferred Education:
Master's Degree

Required Experience:
2+ years Experience working in a public services environment or delivering instruction or training programs.

Preferred Experience:
2+ years Experience with instruction, reference and research services, and/or equivalent combination of education and experience, especially in a business or social science academic research environment.

Required Skills, Knowledge and Abilities:
Excellent interpersonal, research, and oral and written communication skills. Ability to interact with a diverse population of students, faculty, staff and patrons. Knowledge of online research resources and databases. Familiarity with standard office software.

Preferred Skills, Knowledge and Abilities:
Experience with delivering and/or planning instructional and pedagogical programs, curricula, and/or interventions that seek to support the learning paths of our communities. Knowledge of current and emerging issues, practices, trends, and technologies that support critical pedagogy, antiracist, and/or inclusive teaching and learning in academic library and/or university environments.

Additional Information

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $63,000.00 to USD $77,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at

EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity


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