Provide audio/visual and multimedia support services to the David B. Kriser Dental Center community including minor equipment repair, troubleshooting, installation, event supports, and equipment delivery and retrieval. Operate a wide variety of audio/visual equipment including specialized equipment requiring significant training. Operate equipment during special events. Assist with pre-installation or pre-event surveys and consultation, discussing with customers their audio/visual needs and capabilities and advising them on the equipment that would best meet those needs. Perform routine maintenance and basic repair or equipment.
High School diploma or equivalent and some relevant technical training.
1 to 2 years' of related experience. Experience providing customer support.
2 or more years of experience providing related technical support in a high volume environment. Experience with computers (desktop/laptop), Windows, and Macintosh platforms.
Required Skills, Knowledge and Abilities:
Knowledge of and ability to operate a wide variety of media equipment. Ability to work both independently and in a groupsetting. Ability to take initiative.
In compliance with NYC's Pay Transparency Act, the hourly rate for this position is USD $31.815. This rate is based on bargaining unit contracts.
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EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity