Required Education:
Bachelor's Degree
Preferred Education:
Master's Degree
Required Experience:
2+ years experience in a financial aid and/or student services environment or an equivalent combination of education and experience.
Required Skills, Knowledge and Abilities:
Commitment and ability to provide excellent customer service. Excellent organizational, interpersonal, communication and client support skills. Working knowledge of Title IV and institutional financial aid processes and systems. Ability to use technology and information systems to support work and develop data (i.e. PeopleSoft, Campus Logic, Image Now, IDOC, Service Link, Cisco etc.). Must have a thorough knowledge of available types of financial aid, scholarships and general student eligibility criteria. Use of Federal Student Aid (FSA) systems.
Preferred Skills, Knowledge and Abilities:
Familiarity with Student Information System, needs' analysis, and federal/state financial aid programs