Media Service Technician

Posting Number 2022-11358
Posted Date 1 week ago(3/13/2023 9:04 AM)
Location : Location
US-NY-New York
Hybrid Remote Work Classification
Fully Onsite
Campus Media Services
NYU IT (WS1170)
Compensation Grade
Local 3882 - 42
Local 3882 - Union of Clerical, Administrative and Technical Staff (UCATS)
Marketing/Advertising/Public Relations/Media/Video/Audio

Position Summary

Shifts: 7:00 AM – 3:00 PM, 2:00 PM – 10 PM and 9:00 AM – 5:00 PM. 


Provide technical media support services to the NYU community including equipment repair and installation, event support, and equipment delivery and retrieval. Operate a wide variety of media equipment including specialized equipment requiring significant training. Operate equipment during special events. Assist with pre-installation or pre-event surveys and consultations, discussing with customers their media needs and media capabilities and advising them on the equipment that would best meet those needs. Perform routine maintenance and basic repair of equipment.


Required Education:
High School Diploma or equivalent and some relevant technical training.

Required Experience:
1+ years of related experience. Experience providing customer support.

Preferred Experience:
1+ years of experience providing related technical support in a high volume environment.

Required Skills, Knowledge and Abilities:
Knowledge of and ability to operate a wide variety of media equipment. Ability to operate basic office equipment. Ability to work both independently and in a group setting. Relevant technical background and/or certification. Ability to take initiative.

Additional Information

In compliance with NYC's Pay Transparency Act, the hourly rate for this position is USD $31.815. This rate is based on bargaining unit contracts.

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at

EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity


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