As a critical member of the campus community, the Financial Education Specialist serves to educate students and the community about finances in order to enhance student success to ensure students thrive and persist to graduation. This position will practice data-driven outreach, pro-active resource referral, and timely/holistic interventions to meet the needs of students, especially those with complex issues that may span multiple offices/areas. The position will generate data and reports to help identify financial barriers to student satisfaction and retention, engage in outreach to and documentation of students identified as at risk, and support university personnel who work with students encountering institutional financial challenges. The position further focuses on integrating financial education and planning into the prospective student experience to improve decision making and financial commitment striving for a positive impact on student success to enhance the student experience, improve retention, and support affordability. The position will work collaboratively with offices across the university (e.g. Registrar, Financial Aid, Bursar, Student Affairs, the Schools and Academic Advising units) to assist students in resolving issues, navigating support, and managing complex cases. The role works directly with students, utilizing systems and tools such as NYU Connect (Starfish by Hobsons) and Albert SIS (PeopleSoft Campus Solutions) to ensure data-driven practices, appropriate documentation and holistic case management. All efforts will support and advance strategic university goals and measures, including first-year retention, student satisfaction and belonging, and the 6-year graduation rate.
Master's Degree in Higher Education, Student Affairs, Counseling, or related area
2+ years related experience in financial literacy, financial aid, advising, enrollment management, academic affairs, student affairs, or student success-related areas in a higher education environment administering outreach, support, case management and/or services to college students, or equivalent combination of education and experience.
Required Skills, Knowledge and Abilities:
Proven ability to support, advocate for and council students on financial matters, successfully manage details independently and work within predetermined timelines; Ability to work within and navigate complex organizations to achieve outcomes; Excellent interpersonal skills, including the demonstrated ability to develop programming and marketing. Effective relationships and communicate with diverse populations and stakeholders; Ability to utilize data to inform decisions; Excellent written, and oral communication skills; Ability to work effectively to a wide range of audiences including students and their families, alumni, advisors, faculty and other administrators.
Preferred Skills, Knowledge and Abilities:
Broad understanding of student services (academic and co-curricular) in a higher education setting; Experience developing and executing programing on a large scale. Ability to put a full program together from proposal to assessment, with significant collaboration and flexibility. Strong public speaking and written communication skills. Ability to reflect and respond sensitively but constructively to students and constituents. Dedication to student financial education and outcomes assessment. Experience with marketing. Ability to provide interventions for students that address curricular, career, and/or social barriers to student success and engagement
In compliance with NYC’s Pay Transparency Act, the annual base salary range for this position is $58,500 - $90,000. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.
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