Assistant Vice President, Financial Aid

Posting Number 2022-10401
Posted Date 3 months ago(7/6/2022 3:53 PM)
Location : Location
US-NY-New York
University Enrollment Management
University Enrollment Management (WS1960)
Compensation Grade
Band 55
Student Services/Athletics

Position Summary

Provides leadership and strategic oversight of the Office of Financial Aid for New York University for all campuses and student populations. Leads and supports Directors of Financial Aid, providing vision and defining institutional values relating to financial aid, integrating outcomes to enhance the student experience, including establishing pathways that simultaneously contribute to NYU’s successful retention and graduation goals while strengthening satisfaction. Ensures cross engagement of communication and services within Enrollment Management as well as other University areas, including NYU schools, Student Affairs, Finance, to ensure a holistic approach. Work includes developing and approving strategic process, policy, assessment and communications. Fosters and upholds a culture of group accountability and inclusion, and ensures progressive and comprehensive strategic planning. Comprehensively and holistically develops staff with Financial Aid Directors, offering supportive guidance and effective, accountable supervision, ensuring a high level of customer experience while adhering to compliance demand. Partners and provides support to the VP of Admissions, Financial Aid and Recruitment. Represents financial aid and Enrollment Management by meeting with counterparts in other NYU offices, and engaging in committee membership. Represents the University as the financial aid lead of NYU, both internally and externally, promoting vision, mission and subject matter expertise. The position must maintain close collaboration with other student services offices and schools of the University to successfully balance the customer service needs with University business goals. AVP’s work and guidance must also reflect a commitment to inclusion, diversity, belonging and equity.


Required Education:
Bachelor's Degree

Preferred Education:
Master's Degree

Required Experience:
10+ years of progressively responsible professional level experience with financial aid administration including development and implementation of financial aid programs and large staff management or an equivalent combination of education and experience. Proven successful leadership at the Director level or higher

Required Skills, Knowledge and Abilities:
Exceptional communication and active listening skills, including the ability to convey complex information to a variety of constituencies. Ability to interact effectively with varied internal and external constituencies, demonstrating excellent diplomacy and discretion. Proven ability to motivate staff and support the professional development of team members. Knowledge of need analyses and financial aid programs, both federal and state, including regulations and laws that govern financial aid programs. Knowledge of current best practices and trends in financial aid awarding practices and philosophies. Flexible and adaptable, able to work effectively and produce results in ambiguous situations. Strong interpersonal skills. Demonstrated track record of a collaborative spirit and relationship development. Analytical mindset. Ability to utilize information and data to inform strategic decision making. Demonstrated commitment to diversity, equity and inclusion. Computer skills including Microsoft Office, report writing and SIS. Significant and increasingly complex leadership experience and administrative roles. Strong financial stewardship; previous oversight and experience with budget planning, financial analysis, and reporting. Use of Federal Student Aid (FSA) systems.

Preferred Skills, Knowledge and Abilities:
Related experience in a decentralized, complex higher education institution. Knowledge of PeopleSoft system, and CSS Profile. Earned NASFAA certifications, IDBE training.

Additional Information

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at

EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity


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