Reference Associate, Special Collections

Posting Number 2022-10374
Posted Date 2 months ago(6/21/2022 12:00 PM)
Location : Location
US-NY-New York
Special Collections
Division of Libraries (LB1082)
Compensation Grade
Band 52

Position Summary

Provide reference and public services to on-site and remote library patrons; respond to appointment requests via online systems; assist patrons in the use of appointment request and reproduction request systems; staff the reference desk(s) and monitor the operations of the reading room; provide general research support to users, assist in library outreach activities.


Required Education:
Bachelor's Degree Bachelor’s degree in literature, history, or other branch of the humanities relevant to the holdings and focus of the Special Collections.

Preferred Education:
Master's Degree Progress towards MLS, MLIS in Library or Information Science with an archives/Special Collections concentration preferred.

Required Experience:
2+ years Minimum of two years’ experience in special collections, archives, academic libraries, or other related institution. Experience using Ex-Libris’ ALEPH or another ILS and other related databases/software (i.e. Aeon or other scheduling software systems).

Preferred Experience:
Familiarity with variety of project management software. Ability to supportively and efficiently supervise student workers.

Required Skills, Knowledge and Abilities:
Strong public service orientation and analytical skills, including the demonstrated ability to analyze information requests and to identify appropriate information sources in response to a broad range of queries, and the ability to manage several reference inquiries or projects at once. Demonstrated interpersonal, oral, and written communication skills and an aptitude for detail, accuracy, and efficiency. Ability to communicate effectively with a wide variety of people from different ethnic, educational, and economic backgrounds, in physical and virtual environments. Good organizational and time management skills, ability to complete tasks in a reasonable amount of time, follow-through on tasks to completion, ability to manage time and tasks, and complete projects in a timely manner. Ease with learning new systems and databases, including experience with running reports. Knowledge of general MS Office/Google Suite applications. Familiarity and comfort with archival and bibliographic descriptions and systems. Knowledge of basic preservation and conservation issues as they relate to library and archival collections.

Additional Information

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at

EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity


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