Senior PC Support Technician

Posting Number 2022-10295
Posted Date 7 days ago(8/2/2022 2:51 PM)
Location : Location
US-NY-New York
Department
Technology and Informatics Services (Staff)
School/Division
College of Dentistry (DN1032)
Compensation Grade
Local 3882 - 43
Union
Local 3882 - Union of Clerical, Administrative and Technical Staff (UCATS)
FT/PT
Full-Time
Category
Technology

Position Summary

Provide assistance to users and technical support for multi-station local area network. Perform skilled maintenance and extensive equipment repair, troubleshoot equipment problems in the field, operate a variety of specialized equipment, set up hardware and consult with client employees on IT requirements and capabilities. Assist with training, prioritize, assign and review work of student employees.

Qualifications

Required Education:
High School diploma or equivalent and some relevanttechnical training.

Preferred Education:
Relevant certification.

Required Experience:
2-3 years of related experience. Experience providingcustomer support in an information technologyenvironment.

Preferred Experience:
Experience providing support in a lab or departmentwithin a university setting.

Required Skills, Knowledge and Abilities:
Understanding of computing procedures and standards, as well as desktop and network configurations. Ability to operate a wide variety of technology equipment. Skilled at troubleshooting and performing moderately complex repairs.

Preferred Skills, Knowledge and Abilities:
Knowledge of specialized software, systems, or technologies.

Additional Information

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.

EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.