Senior PC Support Technician

Posting Number 2022-10295
Posted Date 7 days ago(8/2/2022 2:51 PM)
Location : Location
US-NY-New York
Technology and Informatics Services (Staff)
College of Dentistry (DN1032)
Compensation Grade
Local 3882 - 43
Local 3882 - Union of Clerical, Administrative and Technical Staff (UCATS)

Position Summary

Provide assistance to users and technical support for multi-station local area network. Perform skilled maintenance and extensive equipment repair, troubleshoot equipment problems in the field, operate a variety of specialized equipment, set up hardware and consult with client employees on IT requirements and capabilities. Assist with training, prioritize, assign and review work of student employees.


Required Education:
High School diploma or equivalent and some relevanttechnical training.

Preferred Education:
Relevant certification.

Required Experience:
2-3 years of related experience. Experience providingcustomer support in an information technologyenvironment.

Preferred Experience:
Experience providing support in a lab or departmentwithin a university setting.

Required Skills, Knowledge and Abilities:
Understanding of computing procedures and standards, as well as desktop and network configurations. Ability to operate a wide variety of technology equipment. Skilled at troubleshooting and performing moderately complex repairs.

Preferred Skills, Knowledge and Abilities:
Knowledge of specialized software, systems, or technologies.

Additional Information

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at

EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity


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