Reporting to the Associate Registrar, the Assistant Registrar is a functional expert with thorough knowledge of business practice, academic policy, compliance matters and operational procedure in the Office of the University Registrar with specialization in curriculum management, degree requirements, academic exceptions/waivers/substitutions, transfer credit evaluation, academic credentials, and graduation processing. The Assistant Registrar is a proactive member of the managerial team, providing both oversight and support of day-to-day functions with the ability to resolve most complex escalated issues. As an SIS “super-user,” the Assistant Registrar analyzes and configures high-priority and high-volume SIS processes that impact student records. The Assistant Registrar is expected to leverage their functional SIS expertise to identify, recommend, and implement streamlined processes and improved services.
5+ years relevant experience overseeing a large data processing operation, supervising staff, office operations, or an equivalent combination of education and experience.
3+ years in a college or university level Registrar’s office; 2+ years experience with degree audit processing
Required Skills, Knowledge and Abilities:
Excellent written and verbal communication skills; Ability to interact with all levels of personnel; Exceptional attention to detail and accuracy; Demonstrated data management skills and related reporting capabilities; Ability to analyze and solve complex problems, and implement change; Proficiency with computers, Microsoft Office, and student information systems; Strong organizational skills with the ability to simultaneously manage multiple projects in a fast-paced environment; Ability to consistently meet deadlines; Ability to demonstrate tact and diplomacy when in dealing with difficult issues and/or diverse organizations; Ability to develop positive and cooperative relationships with students, faculty, staff, parents, professional colleagues, and the public; with customer service orientation. Strong managerial and leadership skills with an ability to foster a cooperative work environment.
Preferred Skills, Knowledge and Abilities:
Strong preference for proficiency in Academic Advisement in PeopleSoft Campus Solutions; Demonstrated ability to make presentations in large or small groups; Proven record of exemplary customer service; Ability to lead a team to facilitate implementations and/or procedural change; Strong technical skills.
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