Incident Response Administrator

Posting Number 2022-10239
Posted Date 2 months ago(6/16/2022 11:27 AM)
Location : Location
US-NY-New York
Residential Life & Housing - Administration
Student Affairs (WS1705)
Compensation Grade
Band 52
Student Services/Athletics

Position Summary

The Incident Response Administrator serves as a member of the Incident Response Team (IRT), located within Residential Life and Housing Services (RLHS), to provide immediate non-clinical crisis and critical incident response to residential students during night and weekend hours. The IRT reports to the Incident Response Manager. The Incident Response Administrator responds to incidents on-site and coordinates with and supports other RLHS personnel and Resident Assistants (RAs), Counseling and Wellness Services, NYU Department of Public Safety, and NYC services including NYPD and EMS to assess incidents as they arise. The Incident Response Administrator provides consultation and support to RAs and other staff in non-critical incident response and conflict resolution. The regular hours for this position are 5:00PM – 2:45AM, four shifts per week, with the team operating 7 nights per week. Regular weekend/holiday coverage is required. Office sites are located in both Manhattan and Brooklyn.


Required Education:
Bachelor's Degree

Preferred Education:
Master's Degree in counseling, higher education, social work, or related field.

Required Experience:
2+ years of experience in residential life, student affairs, student support, or a related field outside of higher education such as social work, crisis response, or health/wellness, with skills in working directly with students in crisis and implementing immediate response protocols.

Preferred Experience:
Experience with response to psychiatric emergencies and sexual assault.

Required Skills, Knowledge and Abilities:
Excellent interpersonal, listening, verbal and written communication skills. Works well in teams and can independently implement protocol. Familiarity with research on mental health needs of college students.

Preferred Skills, Knowledge and Abilities:
Data collection, analysis, and reporting

Additional Information

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at

EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.