The Division of Programs in Business (DPB) within the School of Professional Studies (SPS) at NYU is seeking a Program Administrator to manage day-to-day administrative functions of noncredit program(s). The Program Administrator will meet departmental needs including developing office policies and procedures. Recruit and orient adjunct faculty; oversee adjunct faculty appointment and payment. Resolve faculty issues or concerns related to noncredit program(s). Specifically, address academic-related questions around NYUSPS policies and procedures, course scheduling, course preparation, etc. Analyze faculty and course data, produce detailed faculty and course reports, and provide recommendations for course and faculty needs across the noncredit program(s). Conduct market research in an effort to identify industry trends and make recommendations based on industry trend reports. Collect, analyze, and make recommendations based on student feedback data in order to determine student satisfaction. Advise students on issues such as curriculum requirements, course selection, registration, and career exploration. Plan and implement special student programs including prospective student outreach events and new student orientations. Attend School and University sponsored marketing events, information sessions and/or seminars to promote programs to prospective students. Develop and supervise staff, office support and student employees; Make recommendations for hiring, promotions, salary adjustments, and any other change of status.
This position will be located at 11 W 42nd St.
Advanced degree, MA or MBA
3 years of relevant experience or an equivalent combination. Must include experience planning and implementing administrative activities.
Experience in a higher education environment.
Required Skills, Knowledge and Abilities:
Excellent interpersonal, communication, and presentation skills. Demonstrated ability to think strategically and execute tactically. Must be able to work well in a changing environment and practice creative problem solving. Ability to market programs, solve problems and interact with individuals at all levels.
Preferred Skills, Knowledge and Abilities:
For 87 years, the NYU School of Professional Studies (NYU SPS) has been a deeply respected institution of higher education that is grounded in applied learning. From its early years, training returning World War II veterans to fulfill the nation’s urgent need for skilled technical workers, it has evolved into a professional education powerhouse that offers 20 graduate degrees, 14 bachelor’s degrees for traditional and post-traditional students, four associate’s degrees, and a plethora of continuing education courses and credentials.
NYU SPS is a thought leader, and serves as an incubator for new ideas in industries that are constantly changing, including real estate, real estate development, and construction management; hospitality, tourism, travel, and event management; global affairs and global security, conflict, and cybercrime; global sport and sports business; publishing; marketing; public relations; project management; executive coaching and organizational consulting, human resource management and development, and human capital analytics and technology; management and systems; translation; and professional writing. It is focused on building skills that open doors to opportunities in emerging fields and global markets. NYU SPS faculty members are leading experts in their areas of discipline, with a hands-on approach that encourages students to push beyond their limits and to break new ground.
NYU SPS is committed to inclusion, diversity, belonging, equity, and access throughout the School.
NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.
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